SIMRAN VERMA
Melbourne
Summary
Proven track record of enhancing team performance and client satisfaction at Domino's Pizza through exceptional customer service and problem-solving skills. Leveraged collaboration and clear communication to foster supportive environments and drive results. Increased client retention by innovating in nail art design, demonstrating both creative and interpersonal prowess.
Overview
6
6
years of professional experience
Work History
Team Member
Domino's Pizza
12.2023 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Teacher/Tutor
Sacred Heart Convent School / Ankur Academy
11.2020 - 11.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Nail Artist
Nail Salon
10.2019 - 11.2023
- Collaborated with team members to develop creative nail designs, keeping up-to-date with current trends.
- Increased client retention rate by building strong relationships and offering personalized nail care solutions.
- Mentored junior nail technicians in advanced techniques and best practices, improving overall team performance.
- Utilized various tools and products skillfully to create intricate designs while maintaining the integrity of the natural nails.
Front Desk Receptionist
Immigration Consulting Services
03.2018 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Master of Arts - Economics
IGNOU University
India01.2021
Bachelor of Arts - Economics
Khalsa College For Women
India06.2017
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Team Member
Domino's Pizza
12.2023 - 03.2024
Teacher/Tutor
Sacred Heart Convent School / Ankur Academy
11.2020 - 11.2023
Nail Artist
Nail Salon
10.2019 - 11.2023
Front Desk Receptionist
Immigration Consulting Services
03.2018 - 11.2020
Master of Arts - Economics
IGNOU University
Bachelor of Arts - Economics
Khalsa College For Women
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