Simranjeet Kaur
Brassal ,Australia
Summary
Hardworking and trustworthy individual seeking a team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service, and boost business revenues. Experienced and passionate chef with experience of 3+ years in various restaurant and company settings, striving to serve the best food possible
Overview
5
5
years of professional experience
Work History
Tandoor Chef
Marinades Indian Cuisine
Cairns , QLD
01.2019 - 07.2023
- Assisted in ordering food supplies to ensure adequate stock was available for each day's service.
- Monitored food quality throughout preparation and cooking processes, making adjustments as necessary to ensure consistency.
- Trained new staff members on how to prepare tandoori cuisine according to the restaurant's recipes.
- Developed creative menu items with a focus on authentic Indian flavours.
- Supervised food preparation staff to deliver high-quality results.
Customer Service Representative
Subway Raintrees
01.2021 - 05.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures to increase customer satisfaction.
Tandoor Chef
7 Spices Indian Restaurant
03.2020 - 04.2021
- Supervised other kitchen staff members during busy periods ensuring tasks were completed efficiently.
- Plated entrees and observed food portion control.
- Collaborated with the Head Chef in crafting the menus that would be used in the restaurant and for catering.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Cafe Attendant/Cook
Jetts League Club
Ipswich , QLD
08.2023 - 11.2023
- Greeted customers, answered questions about menu items and provided recommendations.
- Received orders from customers, accurately entered them into the point of sale system, and collected payment.
- Maintained a clean and organized workstation while adhering to health and safety standards.
- Organized take-out orders for customers in an efficient manner.
- Followed daily opening and closing procedures including counting money in register drawer.
- Regularly checked inventory levels to ensure adequate stock was available for sale.
- Managed multiple tasks simultaneously while maintaining focus on quality assurance.
Chef
stellarossa
Ipswich , QLD
11.2023 - Current
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Supervised team members during meal service to ensure accuracy of orders.
- Stored foods correctly using correct storage containers and labelling systems.
- Monitored quality, presentation and quantities of plated food across line.
Education
Diploma in Hospitality in Commercial Cookery -
Cairns College of English and Business at Cairns city
10.2023
Cerificate 3 and 4 in Commercial Cookery -
Cairns College of English and Business at Cairns city
05.2023
Skills
- Consistently provided friendly guest service and heartfelt hospitality
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
- Prepared specialty foods such as platters and sandwiches, following specific methods that required quick prep time
- Point of Sale Systems
- Team management
- Budgeting
- Food plating and presentation
- Skilled multi-tasker
- Workflow Optimization
- Detail-Oriented
References
Raveena(7 spices manager)0499873547
Timeline
Chef
stellarossa
11.2023 - Current
Cafe Attendant/Cook
Jetts League Club
08.2023 - 11.2023
Customer Service Representative
Subway Raintrees
01.2021 - 05.2023
Tandoor Chef
7 Spices Indian Restaurant
03.2020 - 04.2021
Tandoor Chef
Marinades Indian Cuisine
01.2019 - 07.2023
Diploma in Hospitality in Commercial Cookery -
Cairns College of English and Business at Cairns city
Cerificate 3 and 4 in Commercial Cookery -
Cairns College of English and Business at Cairns city
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