Overview
Work History
Education
Skills
GOAL
Certificates
Timeline
CustomerServiceRepresentative

Simranpreet Kaur

Southport,QLD

Overview

5
5
years of professional experience

Work History

Care Service Assistant

Bolton Clarke Sandbrook
05.2025 - Current
  • - Assisted residents with meals, hygiene support, and care routines
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.

Chef / Chef Assistant

Bolton Clarke Sandbrook
05.2025 - Current
  • - Promoted from Care Service Assistant to Chef/Assistant in aged care setting
  • - Prepare and serve nutritious meals for aged care residents
  • - Follow strict hygiene, dietary, and portion guidelines
  • - Work independently and in a small team setting
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.

Customer Service Representative

Reddy Express Fuel Station
02.2024 - Current
  • - Handled customer transactions and resolved service queries
  • - Maintained cleanliness and safety standards at the fuel station
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Café Staff

Paris Corner Café
01.2023 - 01.2024
  • - Managed front and back of house duties in a busy café setting
  • Proactively restocked supplies and ingredients throughout the day, ensuring seamless operations without disruptions or delays.
  • Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each shift.

Customer Service Team Member

Coles Supermarket
01.2022 - 01.2023
  • - Provided customer support and service in busy retail setting
  • - Assisted in stock replenishment and store maintenance
  • Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
  • Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.

Cook / Kitchen Hand

Randhawa's Indian Cuisine
01.2022 - 01.2023
  • - Prepared curries, breads, and entrees in a high-volume Indian kitchen
  • - Maintained prep station, inventory, and closing procedures
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Front of House & Kitchen Staff

Dosa Hut
01.2021 - 01.2022
  • - Took orders, served customers, and maintained dining area
  • - Assisted in kitchen prep and maintained hygiene standards
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Enhance College of Technology
Brisbane, QLD
04-2025

High School Diploma -

Enhance College of Technology Brisbane
Brisbane, QLD
12-2024

High School Diploma -

Apex Institute
Brisbane, QLD
02-2024

Skills

  • Dietary needs assessment for seniors
  • HACCP and compliance management
  • Inventory management and stock control
  • Customer complaint resolution

GOAL

Currently seeking full-time work as a Chef or Cook in a Job Ready Program (JRP)-approved business in aged care, remote areas, or regional Australia.

Certificates

  • - Certificate IV in Kitchen Management (Completed)
  • - Certificate IV in Hospitality Management
  • - Food Safety Supervisor, First Aid & CPR Certified
  • - NDIS Worker Screening Clearance

Timeline

Care Service Assistant

Bolton Clarke Sandbrook
05.2025 - Current

Chef / Chef Assistant

Bolton Clarke Sandbrook
05.2025 - Current

Customer Service Representative

Reddy Express Fuel Station
02.2024 - Current

Café Staff

Paris Corner Café
01.2023 - 01.2024

Customer Service Team Member

Coles Supermarket
01.2022 - 01.2023

Cook / Kitchen Hand

Randhawa's Indian Cuisine
01.2022 - 01.2023

Front of House & Kitchen Staff

Dosa Hut
01.2021 - 01.2022

High School Diploma -

Enhance College of Technology

High School Diploma -

Enhance College of Technology Brisbane

High School Diploma -

Apex Institute

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Simranpreet Kaur