Summary
Work History
Skills
Timeline
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Siobhan Byrne

Perth ,WA

Summary

Detail orientated, efficient and organized individual with 10 years experience in customer- based roles in fast paced environments. Excellent communication skills. Able to work well both independently and as part of a productive team.

Work History

Customer Service Advisor

Boots Pharmacy
Galway
  • Assisted in training new staff on customer service protocols and company .
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new staff on customer service protocols and company policies.

Sales Advisor/Stockroom Assistant

River Island
Galway
  • Provided excellent customer service by offering advice and assistance in professional manner
  • Resolved customer complaints and queries both in person and through phone in a friendly and helpful manner
  • Processed stock deliveries in an organized fashion within allocated timeframes
  • Reorganised stock as needed to maintain optimal efficiency of stockroom space while replenishing sales floor regularly throughout day to ensure full product availability for customers
  • Arranged and sorted stock into clear, well-organised order, enabling quick, easy product retrieval
  • Provided training to new employees, employing teamwork skills by supporting the work of others

Bar Staff Member

Karma Nightclub
Galway
  • Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience
  • Demonstrated full knowledge of all menu items, contents and preparation methods.
  • Operated tills processing cash and card payments
  • Ensured all cash, float and till procedures were carried out in accordance to company policy

Skills

  • Interpersonal skills
  • Data entry
  • Self motivated
  • Adaptability
  • Sorting and labeling
  • Time management

Timeline

Customer Service Advisor

Boots Pharmacy

Sales Advisor/Stockroom Assistant

River Island

Bar Staff Member

Karma Nightclub

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Siobhan Byrne