Sione Lavelua
Melton South,Victoria
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
3
3
years of professional experience
Work History
Residential Care Support Worker
24Hour Priority Care
11.2022 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client
- Established trusting relationships with clients and their families through empathetic communication and active listening
- Promoted independence among clients through skill-building exercises and goal-setting initiatives
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Courier Runner
Direct Freight Express
01.2021 - 10.2022
- Improved delivery efficiency by optimizing route planning and time management strategies
- Enhanced customer satisfaction by consistently meeting deadlines for urgent deliveries
- Maintained excellent communication with dispatchers, ensuring smooth coordination of pickups and drop-offs.
Education
Diploma - Child, Youth And Family
Integrity Education
Melbourne, VIC06.2024
Certificate -
Rich River First Aid Party
Mildura, VICCertificate IV - Child And Youth And Family
Integrity Education Group
Melbourne, VIC05.2023
Skills
- Data entry
- Emotional Support
- Daily Living Support
- Cultural Sensitivity
- Recreational Activities
- First aid and CPR
- Problem-solving abilities
- Teamwork and Collaboration
References
Available upon request
Languages
Tonga
Native or Bilingual
Timeline
Residential Care Support Worker
24Hour Priority Care
11.2022 - Current
Courier Runner
Direct Freight Express
01.2021 - 10.2022
Diploma - Child, Youth And Family
Integrity Education
Certificate -
Rich River First Aid Party
Certificate IV - Child And Youth And Family
Integrity Education Group
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