Sithumi Namina
Brisbane,QLD
Summary
Confident university Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Currently looking for first-time retail experience to enhance customer service skills. Brings outstanding computer and communication and time management skills.
Overview
2
2
years of professional experience
Work History
Crew Member
KFC
11.2023 - Current
- Processing customer orders
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
School Bake Sale (Organised by the senior Choir)
02.2022 - 02.2022
- Operated POS system to process bakery sales transactions
- Arranged baked goods in attractive displays inside bakery cases to increase sales
- Provided excellent customer service to foster satisfaction and loyalty
VOLUNTEER
12.2021 - 01.2022
- Recommended merchandise to customers based on needs and preferences
- Organized store by returning merchandise to proper areas and restocked displays
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
Education
Middle Park State School
High School Diploma -
Brigidine College
Certificate II in Health Support Services -
Mater Education
Certificate III in Health Services Assistant -
Mater Education
Enrolled For Bachelor of Psychology -
University of Southern Queensland
Skills
- Leadership Skills
- Good Communication Skills
- Efficient Time Management Skills
- Excellent customer service skills
- Teamwork and Collaboration
- Attention to Detail
- Public Speaking
- Adaptability and Dependability
Accomplishments
- Primary School Choir Captain
- Commendations received for school open days, often welcoming families, guiding them to registration and showing them around the campus.
Timeline
Crew Member
KFC
11.2023 - Current
School Bake Sale (Organised by the senior Choir)
02.2022 - 02.2022
VOLUNTEER
12.2021 - 01.2022
Middle Park State School
High School Diploma -
Brigidine College
Certificate II in Health Support Services -
Mater Education
Certificate III in Health Services Assistant -
Mater Education
Enrolled For Bachelor of Psychology -
University of Southern Queensland
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