Siya Sharma
Melbourne
Summary
My aspirations lie in an IT role and beyond my love for family time, I possess a profound passion for the realms of Information Technology (IT) and business as my future goals. I enjoy a diverse range of interests and pursuits, including badminton, fitness, and family. I value my strong bond with my family and passionate about business and IT. I am currently coding in Python and keen to learn more. I enjoy cooking and also travelling and returning to my second home country annually which provide a broader perspective.
Overview
2
2
years of professional experience
Work History
Post Office
Retail
05.2023 - Current
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Sorted mail according to size, shape and destination.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Tatts Lotto
Retail
05.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Reading Cinemas Epping
Retail
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
-
Epping Views Primary School
St Monicas Collage EppingSkills
- Persuasive Selling
- Communication skills
- Computer skills/Coding
- Customer service skills
- Problem-solving skills
- Respectful/Kind
- Honest
- Organised
- Punctual
- Teamwork approach
Accomplishments
- Worked on international technical project with goIT Girls, places in top 2%
- Awarded certificate for participating in the generation global dialogue representing St Monica's
- Awarded certificate as winner of innovation in education STEM showcase
Interests
- Playing badminton
- Going to the gym
- Spending quality time with family
- Having a passion for business and IT
- Learning coding, specifically the Python language
- Enjoying cooking and trying new recipes
- Loving to travel and visiting your home country annually
- Aspiring to work in an IT role that integrates business aspects
Additional Information
MR Micheal Quliam
St Monica's College
Information systems educator
Ph:(030 9480 8800)
Ms Anthea Sarantos
St Monica's College
Business management Educator
Ph:(030 9480 8800)
Mr Phillip Di Natale
St Monica's College
Maths Educator
Ph: (030 9480 8800)
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Post Office
Retail
05.2023 - Current
Tatts Lotto
Retail
05.2023 - Current
Reading Cinemas Epping
Retail
01.2022 - Current
-
Epping Views Primary School