Siya Sharma
Melbourne
Summary
I am a positive and outgoing individual who loves providing excellent customer service while achieving business goals. With prior experience in retail and customer-facing roles, I thrive in fast-paced environments that require strong communication, multitasking, and attention to detail. I am adaptable and eager to learn, and I enjoy assisting customers, handling transactions efficiently, and ensuring a seamless shopping experience
Overview
4
4
years of professional experience
1
1
Certification
Work History
Reading Cinemas Epping
Retail
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tatts Lotto
Retail
05.2021 - 11.2024
- Disbursed cash and checks accurately while maintaining security of cash drawers
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Post Office
Retail
05.2021 - 11.2024
- Minimised delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Education
Bachelor of Information Technology / Business -
RMIT University
Melbourne, VIC11-2023
High School Diploma -
St Monica's College
Epping, VIC11-2023
Skills
- Customer Service
- Strong communication
- Teamwork
- Problem-Solving
- Multitasking
- Cash Handling
- Time Management
- Punctual & Reliable
Certification
- RSA Certificate - April 2024
- Working With Children Check - June 2024
- First Aid Certificate - August 2023
Languages
English
Hindi
Punjabi
Timeline
Reading Cinemas Epping
Retail
01.2022 - Current
Tatts Lotto
Retail
05.2021 - 11.2024
Post Office
Retail
05.2021 - 11.2024
- RSA Certificate - April 2024
- Working With Children Check - June 2024
- First Aid Certificate - August 2023
Bachelor of Information Technology / Business -
RMIT University
High School Diploma -
St Monica's College
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