Siyan Muttaki
Dhanmondi,Dhaka
Summary
Dynamic professional with a proven track record at Ampol, enhancing operational efficiency and team collaboration. Excelled in strategic planning and database management, significantly improving service levels and sales performance. Skilled in Microsoft Office Suite and adept at fostering client relationships, I bring a blend of analytical prowess and interpersonal skills to drive business development and brand growth.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Ampol
Perth, WA
12.2023 - 01.2025
- Implemented campaigns and promotions to help with developing goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Administrative Assistant
3's International
Dhaka, Bangladesh
01.2022 - 01.2023
- Compiled data from various sources into organized reports for review by management team.
- Facilitated communication between different departments within the organization.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled confidential documents in an organized fashion according to established protocol.
Intern
Beximco
Dhaka, Bangladesh
01.2020 - 04.2020
- Washing Dishes
- Helping at prep
- Cleaning The Kitchen
- Helping the chef with Cooking
- Assessed company operations for compliance with safety standards.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Prepared reports summarizing project progress and results for management review.
- Implemented strategies to take advantage of new opportunities.
Education
Master's - Accounting
Kaplan Business School
Perth, Australia12.2024
Bachelor's - E-Business Management
Asia Pacific University of Science and Technology
Kuala Lumpur, Malaysia01.2021
A' Levels -
Maple Leaf International School
Dhaka, Bangladesh01.2018
O' Levels -
Maple Leaf International School
Dhaka, Bangladesh01.2016
Skills
- Outstanding communication skills
- Strategic planning and analysis
- Client relationships
- Team Collaboration
- Database Management
- Brand development
- Operations
- Systems and software expertise
- Proficient in MS Office and Google
- Project assistance
- Effective multitasking
- Stock management
- Microsoft Office Suite
- Hiring and training
- Employee scheduling
- Business development
Accomplishments
- Earned Daily Star Award in O' Levels for my academic performance.
- Achieved a band of 7.5 in IELTS.
Availability
Immediately.
References
References available upon request.
Timeline
Assistant Store Manager
Ampol
12.2023 - 01.2025
Administrative Assistant
3's International
01.2022 - 01.2023
Intern
Beximco
01.2020 - 04.2020
Master's - Accounting
Kaplan Business School
Bachelor's - E-Business Management
Asia Pacific University of Science and Technology
A' Levels -
Maple Leaf International School
O' Levels -
Maple Leaf International School
Similar Profiles
JAMIE HUBINSKIJAMIE HUBINSKI
Operations Manager QLD/NT at AmpolOperations Manager QLD/NT at Ampol
Soumya Thakur ChoudhurySoumya Thakur Choudhury
Data Application Specialist at AmpolData Application Specialist at Ampol
Vishesh Donthi PrasadVishesh Donthi Prasad
Customer Service Representative at AmpolCustomer Service Representative at Ampol
Mustafa Khaleel SyedMustafa Khaleel Syed
Customer Service Representative at AmpolCustomer Service Representative at Ampol
Nusrat Nahar MontiNusrat Nahar Monti
Customer Service Executive at Grameenphone Ltd.Customer Service Executive at Grameenphone Ltd.