Sarah-Jean (SJ) Roberts
Greystanes,NSW
Summary
I am looking for a position that will help achieve ambitions of becoming a youth worker/social worker. Make use of a passion for social justice, and equality. I’m passionate about working with young people and giving young people a better future. Recently finished the final year of social work studies (2023). Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House Staff
BL Burgers Parramatta
03.2019 - Current
- Taking orders from customers, serving food and drink, cleaning tables, filling sauce containers and stocking fridges, counting tills and safe.
- Disinfected frequently touched between guests to minimise infection risks.
- Maintained tidy and organised work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed hundreds of customer payments and balanced cash drawers.
- Utilised POS system to receive and process food and beverage orders.
Server
Chicken Buzzz
05.2018 - 12.2018
- Taking orders, cooking fries, cutting chicken to serve, making wraps and other various foods.
Birthday party hostess
Bowlarama Wetherill Park
09.2015 - 05.2016
- Running birthday parties for kids aged 3-14, teaching them to bowl, serving their food, cleaning up after them, cutting and serving their cake, and assisting with laser-tag and bowling.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Kept facilities clean and prepared party areas promptly for upcoming events.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Planned parties according to customer specifications.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Waitress
Café Momenti (Monique’s Café)
- 11.2015
- Preparing plates, serving food, taking orders, partially helping cook the food, and cleaning dishes.
Education
Social Work - Social Work
Western Sydney University
Parramatta, NSW06.2024
Skills
- Problem-solving
- Reliability
- Working in fast-paced environments
- Communication
- Remaining calm in challenging situations
- Continuous learning
- Greeting guests
- Allergy awareness
- Customer service
Placements
Kingswood High School (400 hours), 02/2022-05/2022,
Responsibilities included sitting down with students and discussing attendance, big feelings, anxiety, etc. It was also my role to create coping strategies for anxiety, create a resilience program booklet for year 7 students, and ensure all students felt comfortable to sit and talk with me.
Fusion Western Sydney (600 Hours) 07/2023-12/2023,
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and facilitated activities promoting growth in mental, emotional, and educational areas.
- Developed and implemented range of lessons and resources to motivate young people.
- Facilitated outreach activities to build community awareness.
- Assisted in identifying and reducing barriers to young people engagement and development.
- Provided key emotional support to young people
Personal Information
Date of Birth: 08/07/99
References
- Kris Adams, 0417619165
- Michael Villalon, 0417494609
- Bonnie Zielinski, 0423792877
Certification
- RSA License - exp: July 2028
- Food Safe Handling
- Bachelor of social work
Timeline
Front of House Staff
BL Burgers Parramatta
03.2019 - Current
Server
Chicken Buzzz
05.2018 - 12.2018
Birthday party hostess
Bowlarama Wetherill Park
09.2015 - 05.2016
Waitress
Café Momenti (Monique’s Café)
- 11.2015
Social Work - Social Work
Western Sydney University
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