Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Accomplishments
Timeline
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S KANWAL DEEP SINGH

Chadstone,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Fresh Service Team Member

Woolworths Supermarket
05.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Chat Associate I

TTEC India Customer Solutions Pvt. Ltd.
07.2021 - 01.2022

Worked with clients from various websites and helped them in resolving issues .

Worked as support in handling and resolving greviances faced by consumers on various apps like eBay etc.

Senior Education Counselor

Byjus Think And Learn
01.2021 - 07.2021
  • Advocated for students to access available resources.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Analyzed student academic records to assess educational and career goals.

Computer Programmer

Creative I Tecgnologies
11.2017 - 12.2020
  • Performed regression and system-level testing to verify software quality prior to release.
  • Implemented scripts to enhance user experience.
  • Tested server code to validate code changes.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Contributed to codebase used in software deployment on multiple virtual machines.
  • Assessed costs and risks associated with developing new features and products.

Education

Masters of Technology - Enterprise Systems And Business Analytics

Federation University Australia
Ballarat, VIC
11-2023

B.E in Computer Science - Computer Science

Jammu University
Mbscet College Jammu
11.2017

Skills

  • Merchandising and Display
  • Special Orders
  • Customer Assistance
  • Retail Sales
  • Time Management
  • Cash Register Operation
  • Stockroom Upkeep
  • Stocking and Receiving
  • Self-Checkout Assistance
  • Leadership
  • Computer Proficiency and Microsoft Office
  • Dispute Mediation
  • Relationship Building
  • Email Communication
  • Teamwork and Collaboration
  • Performance Monitoring
  • Team Supervision
  • Inventory Management
  • Leading Team Meetings
  • Sales Projection Planning
  • Multiple Priorities Management
  • Customer Service

Affiliations

I have a diverse background in various roles, showcasing adaptability and proficiency across different domains. With experience as a Business Development Associate (BDA), Chat Associate, Computer Programmer, and currently serving as a Service Team Member at Woolworths, I bring a unique blend of skills that spans customer service, technical expertise, and business development.

Languages

English
Professional
Urdu
Professional
KASHMIRI
Limited
Punjabi
Limited
Hindi
Limited

Accomplishments

  • I HAVE CO AUTHORED SOME RESEARCH PAPERS.
  • I HAVE NSQF LEVEL 5 CERTIFICATION IN ENHANCED SOLAR TECHNOLOGY.
  • I HAVE BEEN AWARDED SEVERAL MERIT SCHOLARSHIPS DURING MY SECONDARY SCHOOL AND COLLEGE LEVELS.

Timeline

Fresh Service Team Member

Woolworths Supermarket
05.2022 - Current

Chat Associate I

TTEC India Customer Solutions Pvt. Ltd.
07.2021 - 01.2022

Senior Education Counselor

Byjus Think And Learn
01.2021 - 07.2021

Computer Programmer

Creative I Tecgnologies
11.2017 - 12.2020

Masters of Technology - Enterprise Systems And Business Analytics

Federation University Australia

B.E in Computer Science - Computer Science

Jammu University
S KANWAL DEEP SINGH