Skye Griffiths
Lara,VIC
Summary
Driven and goal-oriented young individual with a proven track record in sales and hospitality. Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in a work environment. Bringing solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in within this role.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Precious Creatures
03.2023 - 06.2024
- Executed visual merchandising strategies to attract customers and drive sales.
- Processed transactions accurately while maintaining a high level of customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Work experience
Jennys Early Learning Centre
Lara, VIC
06.2023 - 06.2023
Waitress Trainee
Moons Espresso Bar
01.2020 - 12.2022
- Participated in regular training sessions to stay up-to-date.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Displayed strong attention to detail.
- Provided support in other areas of the cafe as needed including stocking supplies.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Actively listened to customer feedback suggestions implemented improvements in response to their comments.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Assisted in improving overall cafe efficiency by effectively communicating with kitchen staff and management.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Certificate III in music performance - Completed Year 12
Surf Coast Secondary College
Torquay, VIC12-2025
Skills
- Cash handling and point of sale operation
- Customer service and support
- Attention to detail
- Team collaboration
- Goal orientation
- Stock management
- Sales expertise
- Complex problem-solving
Accomplishments
- Inter Connection Australia David Smith Spirit Award WC 2022.
- Strive Award - Surf Coast Secondary College 2022
Availability
Both weekdays and weekends, morning, afternoon and night
References
- Carolyn Simpson - Manager Precious Creatures Ph: 0401 321 373
- Matt - Owner Moons Espresso Bar/Cafe Ph: 0472 544 240
Languages
Indonesian
Limited
Timeline
Work experience
Jennys Early Learning Centre
06.2023 - 06.2023
Sales Assistant
Precious Creatures
03.2023 - 06.2024
Waitress Trainee
Moons Espresso Bar
01.2020 - 12.2022
Certificate III in music performance - Completed Year 12
Surf Coast Secondary College