Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Skye Sinclair

Summary

Successful working life in Hospitality but im looking for that change! I have completed my First Aid and CPR courses and have acquired my yellow and blue NDIS cards. I have a full drivers licence and my own reliable car. I have always built strong relationships with my regular customers and fellow staff members, im punctual and reliable.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Barista Shift Supervisor

Coopers Cafe and Catering
11.2022 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Shop Assistant

Campbell's Bakehouse
04.2020 - 10.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Fresh Assistant Manager

Woolworth's
02.2015 - 02.2020
  • Fostered a positive work environment by addressing employee issues promptly and maintaining open communication channels.
  • Monitored competitor activities to stay current in the market trends and adjust strategies accordingly to maintain a competitive edge.
  • Reduced employee turnover rate with effective hiring practices, onboarding programs, and continuous support for professional development.
  • Improved overall team performance through ongoing coaching sessions aimed at reinforcing best practices in customer service delivery.

Education

Certificate III - Horticulture

TAFE QLD
QLD
07-2014

Certificate III - Horticulture

TAFE QLD
QLD
07-2014

Skills

  • Assistance with Daily Activities
  • Home Care Duties
  • Health Safety Knowledge
  • Emotional support
  • Daily Life Support
  • Confidentiality and privacy
  • Relationship building
  • Meal preparation
  • Cultural sensitivity
  • Clean driving record
  • Recreational activities

Certification

  • First Aid Certification
  • CPR/AED Certification

Timeline

Barista Shift Supervisor

Coopers Cafe and Catering
11.2022 - Current

Shop Assistant

Campbell's Bakehouse
04.2020 - 10.2022

Fresh Assistant Manager

Woolworth's
02.2015 - 02.2020

Certificate III - Horticulture

TAFE QLD

Certificate III - Horticulture

TAFE QLD
Skye Sinclair