Skylah Drusko

• Trained in the assistant managers position and gained the full responsibility of the role during the assistant managers one month absence
• Assumed store management responsibilities in the absence of managers, ensuring smooth operations and excellent customer service..
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Enhanced store appearance through diligent merchandising and regular upkeep of displays.
• Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
• Collaborated with team members to accomplish sales goals and improve overall store performance.

As a Food and Beverage Attendant, we undertake the following duties in a conference and wedding setting.

• Provided general service of food and beverages
• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and seated guests to provide friendly and welcoming experience.
• Processed payments and provided receipts to establish proof of transaction.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Assisted with setup and breakdown of wedding and conferences to comply with logistics.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Established rapport with customers by providing friendly and attentive service.

As a Cafe Assistant, my duties were to:

• Provide outstanding customer service to visitors of the dealership and cafe
• Prepare, make and serve hot and cold beverages as well as food.
• Clean and sanitize work areas and seating areas
• Restock items
• Multitask between taking, preparing and serving orders.

As an Assistant Property Manager my role was to:

• Assist with administration work
• Manage an established portfolio of properties
• Correspond with owners and tenants regularly
• Prepare legal documentation for signing
• Conduct property inspections
• Create online advertisements for upcoming properties
• Organise all maintenance and follow ups
• Reference check and screen prospective tenants
• Manage the outgoings and ingoings of the rental trust account