Smiledeep Kaur
Meblourne, Wollert,VIC
Summary
Proven performer at The Coffee Club, adept in customer service and cash handling, I excelled in high-pressure environments, ensuring swift, accurate transactions and maintaining cleanliness. My ability to multitask and collaborate with teams significantly enhanced guest satisfaction and operational efficiency, showcasing strong interpersonal skills and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Waitress/ Customer Service Cashier
The Coffee Club
01.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor's of Criminology - Criminology
Victoria University
Melbourne, VIC12.2027
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
Languages
Hindi
Professional Working
Punjabi
Native or Bilingual
Timeline
Waitress/ Customer Service Cashier
The Coffee Club
01.2022 - Current
Bachelor's of Criminology - Criminology
Victoria University
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