Sneha Kolancheri Babu
Sippy Downs,QLD
Summary
Fluent in English and Malayalam, with proven communication and customer engagement skills. Experienced in patient care and customer service, consistently maintaining high health and safety standards. Demonstrates strong teamwork abilities, efficient inventory management, accurate cash handling, and a commitment to delivering professional, customer-focused service in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Assistant
Fusion Foods Nambour
Nambour , Queensland
01.2022 - 11.2025
- Assisted with daily operations at family-owned store, contributing to smooth business functions.
- Assisted customers with product selection and inquiries.
- Maintained clean and organized store displays to enhance shopping experience and attract customers.
- Collaborated with team members to manage inventory levels effectively.
- Provided product knowledge and recommendations to enhance customer service.
- Handled merchandise restocking to ensure product availability on shelves.
- Supported promotional activities by setting up displays and signage.
- Processed payments accurately using cash register, credit card machine, and POS system, ensuring efficient transactions.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Assisted customers with product selection, answered queries and provided advice.
Crew Member
KFC
Nambour , Queensland
08.2024 - 03.2025
- Maintained cleanliness and organization of workstations during shifts.
- Assisted customers with orders and provided positive service experiences.
- Adhered to health and safety guidelines while handling food products.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew Member
McDonalds
Nambour , Queensland
03.2023 - 07.2024
- Prepared food items following company standards and safety regulations to ensure quality and compliance.
- Operated kitchen equipment to enhance meal production efficiency and support timely service.
- Collaborated with team members to streamline workflow during peak hours, ensuring a consistent and effective service.
- Maintained clean and organized workstations throughout shifts.
Education
High School Diploma -
St. John's Nambour
Nambour, QLD11-2021
Some of High School -
Burnside State High School
Nambour, QLD01-2018
Bachelor of Paramedicine -
University of The Sunshine Coast
Sunshine Coast, QLD07-2026
Skills
- Customer service
- Customer engagement
- Cash handling
- Inventory management
- Health and safety
- Team collaboration
- Communication skills
- Emergency response
- Patient care
Certification
- Certificate III in business
Timeline
Crew Member
KFC
08.2024 - 03.2025
Crew Member
McDonalds
03.2023 - 07.2024
Retail Assistant
Fusion Foods Nambour
01.2022 - 11.2025
High School Diploma -
St. John's Nambour
Some of High School -
Burnside State High School
Bachelor of Paramedicine -
University of The Sunshine Coast