SNEHA SRINIVASAN
Marsfield,Sydney
Summary
Forward-thinking team leader and fresh graduate skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Assistant Group Operations Manager
Priceline Pharmacy
03.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
Intern
Nadiam Pty Ltd
02.2023 - 08.2023
- Explored new technologies and approaches to streamline processes.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
- Performed gap analysis to identify areas of improvement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Assisted with creating data cubes and OLAP models to improve data analysis.
Internship
F.H.M International
02.2021 - 05.2021
- Collaborated with stakeholders to define project objectives and criteria.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Reviewed product utilization processes and developed optimization strategies.
- Assisted with month-end closing and reporting duties.
- Assisted higher stakeholders with special projects and ad hoc reporting requests.
- Balanced and submitted financial reports for review and approval.
Education
MASTER'S IN BUSINESS ANALYTICS - Professional Skills For Business Analysis | Business Intelligence | Management of Business Telecommunications | Information Systems | Project Management | Business Analytics Project | Applied Marketing Research | Fintech And Innovation | Blockchain
MACQUARIE UNIVERSITY
Sydney, NSW10.2023
BACHELOR'S IN COMMERCE ( Specialization in Marketing and HR) - Business | Finance | Marketing | HR
MOUNT CARMEL COLLEGE
01.2020
Skills
- Business Planning
- Customer Needs Assessment
- Cost-Benefit Analysis
- Predictive Modeling
- Strategic Planning
- Data Analysis
- Project Management
- Microsoft Office Suite
- SAP
- Pivot Tables
- Staff Management
- Customer Targeting
Skills Summary
Data Analysis (SQL, Excel, R), Data Visualisation (Tableau, PowerBI), Statistical Analysis (SPSS), Data Modeling, Technical Documentation (Github), Blockchain, Project management, Microsoft programs, Reporting and Dashboards, Attention to Detail, Communication Skills, Critical Thinking, Analytical Thinking, Problem-solving, Stakeholder Management, Adaptability, Teamworker, Prioritization and Time-management, Conflict resolution and Conflict management, Attention to detail, Leadership skills, Customer Focus, Creative
Career Overview
Freshly graduated Business Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Looking for the first assignment in the field of study to put these acquired knowledge and skills to use in the real world.
Projects
Predictive Customer Churn Analysis, Macquarie University, 02/01/23, 03/01/23, Utilized Python and machine learning algorithms to predict customer churn based on historical data, achieving an accuracy rate of 85%. Presented findings and actionable recommendations to a panel of professors and industry experts. Sales Forecasting Dashboard, Macquarie University, 07/01/22, 11/01/22, Designed and developed a dynamic sales forecasting dashboard using Power BI, enabling the sales team to make data-driven decisions. Received accolades from professors for the creativity and effectiveness of the project.
References
Available on request
Academic Projects
Predictive Customer Churn Analysis [Course Project, Macquarie University] [February 2023] - [March 2023]
- Utilized Python and machine learning algorithms to predict customer churn based on historical data, achieving an accuracy rate of 85%.
- Presented findings and actionable recommendations to a panel of professors and industry experts.
Sales Forecasting Dashboard [Course Project, Macquarie University] [July 2022] - [November 2022]
- Designed and developed a dynamic sales forecasting dashboard using Power BI, enabling the sales team to make data-driven decisions.
- Received accolades from professors for the creativity and effectiveness of the project.
Timeline
Intern
Nadiam Pty Ltd
02.2023 - 08.2023
Assistant Group Operations Manager
Priceline Pharmacy
03.2022 - Current
Internship
F.H.M International
02.2021 - 05.2021
MASTER'S IN BUSINESS ANALYTICS - Professional Skills For Business Analysis | Business Intelligence | Management of Business Telecommunications | Information Systems | Project Management | Business Analytics Project | Applied Marketing Research | Fintech And Innovation | Blockchain
MACQUARIE UNIVERSITY
BACHELOR'S IN COMMERCE ( Specialization in Marketing and HR) - Business | Finance | Marketing | HR
MOUNT CARMEL COLLEGE
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