ISTQB certified Methodical and efficient Senior Quality Assurance Engineer bringing 9 years of experience in UAT, SIT, ST on digital platforms such as Investment Banking, Home Loan Originations, Home loan core and servicing, Instant Mortgages,Home loan Refinance, Automobile, and Trip management, Biometric VOI domains.
Experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software. Proven history in coordinating crisis responses, projects and problem resolutions. Proficient at adhering to tight deadlines and quality assurance parameters and fully versed in complete SDLC.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
CloudMarc @BOQ
07.2023 - 05.2024
Testing Home Loan Core & Servicing mobile applications In SIT & UAT Phase
Supported successful product launches with thorough end-to-end testing of all features and components being Epic Lead
Experience testing Home Loan Repayment, Statement generation,Account closure, Account Maintenance, Your Money, NPP Payments, BPay, Arrears & Collections
Provided comprehensive reporting of test results to stakeholders, enabling informed decisionmaking.
Enhanced software quality by identifying and resolving critical defects before product release.
Optimized resource allocation by accurately estimating required testing effort for each project phase.
Validated system requirements through targeted functional, regression, and performance testing efforts.
Conducted root cause analysis on recurring defects to identify areas for process improvement and future prevention.
Worked on Testing customer loyalty program for home loan applications via Ascenda system
Hands on experience in core banking application Temenos Transact T24
Testing ETL extracts, verifying data sources between source and target with provided mapping
Check that the data is accurate, complete, and consistent
Verify that the data is in the same format, with the same data types, constraints, and validation rules
Experience testing HL and core servicing mobile application using T24 where primary responsibilities were to prepare test data, execute test cases, logging and triaging defects
Triggering Home loan transaction form T24 as a part of test data set-up
End to End testing of Home Loans originated from Nextgen and PEGA
Hands on experience in creating home loans from broker portal settling them from PEGA
In depth understanding of System Testing (ST), System Integration Testing (SIT), User Acceptance Testing (UAT)
Experience in testing Payments, statements, home loan repayments, complex servicing, Loyalty & Rewards functionalities as a part of home loan core servicing
Help troubleshoot issues/ defects via Charles log and Microsoft Azure logs
Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Quality Assurance Engineer
Tritusa Consulting @Westpac
05.2022 - 06.2023
System testing of Digital Mortgages application's functionality
Testing Digital Instant Mortgage applications with various flows
Created successful test scripts to manage automated feature testing
Tested Digital Authorization project post settlement.
Worked on testing Open Banking for income verification
Tested conditional and unconditional approval for home loan in Apply online flow
Tested Biometric Verification of Identity for home loan customers in onboarding process.
Hands on experience in Home loan creation and settlement in OBP
Reduced manual testing efforts with the development of reusable automated test scripts.
Work with QA Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality
Analyze the testing needs and develop testing strategy and plans
Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability
Execute test cases (manual or automated) and analyze results
Worked on UI Web Automation for Instant Mortgage Digital application
Create logs to document testing phases and defects
Help troubleshoot issues/ defects by checking logs in splunk
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Effort estimation activities for given scope
Self-motivated, with a strong sense of personal responsibility
Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards
Following Agile Practices.
Technical Tester
Hexaware Technologies @NSW Transport
01.2021 - 01.2022
NSW Transport
Preparing and Executing test cases Requirement gathering and understanding
Running jobs/ batches on windows and Linux
Database testing by executing SQL Queries
Reading and Understanding API Documentation
Verifying compliance of an API to its contract
Importing and configuration of API project in Postman checking logs and validating XML responses
Using SQL queries to validate API and DB elements
Validating flags in database using SQL for flag generation
Ensuring that right error code is returned; Ensuring that the API is performant etc
Ensuring that the response follows the right schema
Data Verification on backend system by using emulators like ZOC and PUTTY.
Quality Engineering (QA to QE)
Infostretch Corporation Pvt. Ltd
08.2018 - 05.2019
This Project was to offer Manual to Automation tester transition program, in which i worked on the automation project assigned to me which included below
Develop the automation scripts by using Selenium WebDriver using POM
Manage the parallel execution by using TestNG
Continues Integration by Jenkins
Pushing code to BitBucket
Implementation of test scripts in QAF.
Senior QA Engineer
Infostretch Corporation Pvt. Ltd @WelllsFargo
05.2016 - 05.2019
Provided clear and concise time estimates for each phase of testing from test phase planning to final regression testing
Teamed with in-house and offshore teams to test web, mobile and client-server software applications for Investment Banking Applications
Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program
Performed Smoke, Sanity and Regression tests according to strict production schedules
Managed Technical and non- technical documentation for different procedures and projects
Maintain an effective relationship with client, Project Manager, Scrum Team
Timely and appropriate escalation of issues
Risk Management & mitigation plan
Delivered training and on-going quality assurance guidance to onsite and offshore professionals
Documented, triaged and managed defects in ALM QC and worked with developers to facilitate timely resolutions
Used JIRA and VersionOne tools to document project features, capabilities and requirements
Performed extensive user interface testing in mobile devices, including Windows, Android and iOS
Assigned jobs to team members and evaluated performance
Experience with American Disabilities Act, WCAG 2
Testing tools Experience working with accessibility testing tools on mobile & web applications in investment banking domain
JAWS Handling Mobile Brokerage project from offshore individually as a SME
Interacting with Business for getting the requirements for User acceptance testing (UAT) via all scrum meetings
Triaging test execution results and validating against product requirements and with product teams
Filing bugs where appropriate and defect management
To understand and analyze new functionality requirements from user stories, and identify potential areas of impact for testing
Preparing Test plan, Sign Off, Weekly & monthly report Test Case execution using HP ALM
Coordination between SIT & UAT team and Product team Successful delivery within cost, time constraints
Effective reporting of testing progress and relative impediments.
QA Engineer
Infostretch Corporation Pvt. Ltd
05.2013 - 04.2016
ALLDATA, International SOS, Cequient Preparing the High Level scenarios from the requirement Active participation in stories estimation in Sprint planning
Documented identified defects using JIRA and helped developers resolve issues by completing further testing
Developed and wrote concise Test Cases
Performed extensive user interface testing in mobile devices, including Windows, Android and iOS
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines
Documented, triaged and managed defects in JIRA and worked with developers to facilitate timely resolutions
Communicated effectively with customers and contractors to facilitate business operations
End to end deliverable of maintenance tickets Testing patches coming every month
Querying SQL database for retrieving records and updating them
Maintain/Organize the Requirement Traceability Matrix (RTM)
Reviewing the Test Cases Prepared by the Team Members
Regression suite creation and maintenance
Involved in weekly client calls and daily scrum calls.