SOBIA MOBEEN
Melbourne,VIC
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting store efficiency at Borjan. Skilled in cash handling accuracy and demonstrating patience and empathy towards customers, leading to significant repeat business. Excelled in maintaining a pristine store environment, contributing to a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Worker
Stylo Clothing And Shoes
06.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Retail Sales Associate
Borjan
03.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
M.COM - Accounting And Business Management
Islamia University Bahawalpur Pakistan
Pakistan08.2015
B.COM - Accounting And Finance
Islamia University Bahawalpur
Pakistan07.2013
High School Diploma -
F.G COLLEGE
Pakistan08.2011
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Languages
English
Native or Bilingual
Timeline
Retail Worker
Stylo Clothing And Shoes
06.2022 - 06.2023
Retail Sales Associate
Borjan
03.2021 - 04.2022
M.COM - Accounting And Business Management
Islamia University Bahawalpur Pakistan
B.COM - Accounting And Finance
Islamia University Bahawalpur
High School Diploma -
F.G COLLEGE
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