Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Socheaneath Hour

Melbourne

Summary

An enthusiastic, highly-motivated University student who likes to take initiative and seek out new challenges. With a Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Contributes understanding of importance of positive guest experience and strong communication skills. I am really passionate about trying something new and excited to develop my skills at my workplace. I used my skills and knowledge to open new roles and opportunities.

Overview

2
2
years of professional experience

Work History

Front of House

Demochi
02.2023 - 02.2024
  • Engaged customers with a courteous and professional demeanor, ensuring an exceptional initial experience
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Assisted customers with locating items and providing product information
  • Operated credit card machine, and other electronic equipment accurately and efficiently

Cashier

Lucky Supermarket
03.2022 - 12.2022
  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Assisted customers with locating items and providing product information
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

Waitress

Jomnol Mlob Kong Rim
10.2021 - 03.2022
  • Prepared tables for guests prior to their arrival, including setting up table linens and silverware
  • Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience
  • Maintaining a clean environment
  • Working as a team

Education

Bachelor of Business Analytics -

Latrobe University
Bundoora, VIC
11-2025

Diploma of Business -

Latrobe University
Bundoora, VIC
01-2024

High School Diploma -

American Intercon School
Cambodia
08-2022

Skills

  • Front of house supply stocking
  • Front of house management
  • Ability to work under pressure
  • Ability to work in a team
  • Ability to Multitask
  • Fast Learner

Languages

Cambodian
Native or Bilingual
English
Full Professional

Timeline

Front of House

Demochi
02.2023 - 02.2024

Cashier

Lucky Supermarket
03.2022 - 12.2022

Waitress

Jomnol Mlob Kong Rim
10.2021 - 03.2022

Bachelor of Business Analytics -

Latrobe University

Diploma of Business -

Latrobe University

High School Diploma -

American Intercon School
Socheaneath Hour