Sofia Micari
Melbourne,VIC
Summary
Well-qualified customer service assitant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Target
05.2021 - Current
- Primally worked in the clothing's department and fitting rooms, frequently answering questions and maintains the store.
- Worked in packaging and preparing online orders.
- Acted as a customer liaison.
- Worked in the decant department.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided service for and strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls to answer questions about products and services.
- Trained new employees.
Back of House Staff Member
Betty's Burgers
01.2020 - 03.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared meals
Education
Bachelor of Law And Arts - Law (Pre-Law)
Monash University
Melbourne, VIC12.2027
High School Diploma -
Star of The Sea College
Gardenvale, VIC10.2022
Skills
- Client Needs Assessment
- Suggestive Selling
- Creative Solutions
- Personalized Support
- Employee Relationships
- Material Shelving
Certification
- Responsible Service of Alcohol certificate
Timeline
Customer Service Assistant
Target
05.2021 - Current
Back of House Staff Member
Betty's Burgers
01.2020 - 03.2020
Bachelor of Law And Arts - Law (Pre-Law)
Monash University
High School Diploma -
Star of The Sea College