Summary
Overview
Work History
Education
Skills
Personal Information
References
Affiliations
Timeline
Generic

Sofia Thomas

Sydney,Australia

Summary

Diligent and hardworking carer dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise, and basic care. I have lots of experience, both official and in my spare time, I am passionate about caring for animals and I'm very excited to get back into the industry.

Overview

4
4
years of professional experience

Work History

House/Dog Sitter

Private Employer
12.2023 - 01.2024
  • Cared for the house.
  • Looked after the dog and cat including regular walks .

Supervisor

Harbourtown Hospitality
Newquay
05.2021 - 11.2023
  • Roles and Responsibility include but are not limited to:
  • Supervise front of house team, including servers, hosts and bartenders.
  • Ensure excellent customer service by training ans coaching staff on company service techniques and standards.
  • Oversee the seating and reservation process to ensure efficient and organised seating of guests.
  • Engage with customers in a friendly and professional manner, creating a welcoming and enjoyable atmosphere.
  • Handle customer complaints and resolve issues in a professional and timely manner.
  • Take customer orders and provide recommendations on drink selections based on their preferences.
  • Prepare and serve a variety of cocktails, made to strict specifications and stock usage.
  • Adhere to all alcohol service regulations and policies, including checking identification to verify legal drinking age and refusing service to intoxicated customers.
  • Handle cash and credit transactions accurately and efficiently, including processing payments, providing change, cashing up and regularly updating safe float.
  • Origianally was hired to work at 12 Beach Road however did multi-site work at some sister restaurants including the Sharksfin and the Longstore.

Housekeeper

Parkdean Resorts
Holywell
10.2022 - 03.2023
  • Perform daily cleaning tasks, including dusting, vacuuming, mopping and sanitising surfaces.
  • Change and launder bed linens, towels and other guest room items.
  • Stock and replenish amenities, such as toiletries and towels, in guest rooms in a proper and sanitary manner.
  • Organise and maintain storage areas for cleaning supplies and equipment.
  • Follow established safety and security protocols to ensure the well being of guests and staff.

Volunteer

Ostreng Farm
Askim, Oslo
11.2022 - 12.2022
  • Assisted with the daily care and feeding of horses, ensuring they received proper nutrition and hydration, alongside additional livestock (including dogs, cats, rabbits, goats and chickens.)
  • Cleaned and maintained stabled and surrounding areas, including mucking out stalls.
  • Assisted with exercising and training horses, demonstrating a strong work ethic, reliability and a genuine passion for the horses and their welfare.
  • Assisted with fundraising efforts, including event planning and donor outreach.

General Assisstant

Monument Vets
Redruth
07.2020 - 09.2020
  • Assisting with all jobs including cleaning out kennels and other areas of the practice, animal care, consultations, operations and customer service.
  • Helping with care of all varieties of dogs with very different temperaments.
  • Gained experience with knowing how to handle different animals.

Education

A-levels -

Newquay Tretherras
06.2022

GCSEs -

Newquay Tretherras
09.2018

Basic First Aid -

ExpertLMS

Fire Safety -

ExpertLMS

Skills

  • Animal Grooming Skilled
  • Animal nutrition Skilled
  • Tick Removal
  • Animal care Experienced
  • Customer service Experienced
  • Money handling Experienced
  • Following Pet Care Instructions
  • Pet Sitting

Personal Information

Title: Bartender

References

References available upon request

Affiliations

  • Horse riding - I have been riding horses for most of my life and would often work at the stables assisting with care and lessons for younger children to earn more lessons.
  • Dog walking - Growing up with lots of animals in the house I gained more experience with caring for animals and walking dogs on a regular basis

Timeline

House/Dog Sitter

Private Employer
12.2023 - 01.2024

Volunteer

Ostreng Farm
11.2022 - 12.2022

Housekeeper

Parkdean Resorts
10.2022 - 03.2023

Supervisor

Harbourtown Hospitality
05.2021 - 11.2023

General Assisstant

Monument Vets
07.2020 - 09.2020

A-levels -

Newquay Tretherras

GCSEs -

Newquay Tretherras

Basic First Aid -

ExpertLMS

Fire Safety -

ExpertLMS

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Sofia Thomas