Sofian Akli
Perth,WA
Summary
A motivated and hardworking individual seeking an entry-level position in the mining industry. Eager to gain hands-on experience and contribute to the efficient operation of mining projects. Dedicated to learning industry practices, ensuring safety, and contributing to team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Porter/Valet/Conciergre Assistant
Staffmatch (temporary Work)
02.2023 - 05.2024
- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
- Demonstrated commitment to maintaining confidentiality of guest information and respecting personal property at all times.
Porter/Valet/Conciergre Assistant
Hotel Molitor Paris - MGallery, PARIS 16th
05.2022 - 02.2023
- Immediately assist with unloading and transporting guests' luggage.
- Deliver luggage to guests' rooms efficiently and courteously.
- Drive guests' vehicles to the hotel's parking area and retrieve them upon request.
- Provide information on hotel services, local attractions, and nearby activities.
- Make reservations for guests, such as restaurant bookings, shows, or excursions.
- Respond to guests' special requests with courtesy and efficiency.
Construction Labourer
Synergie (temporary Work)
05.2021 - 04.2022
- Clean and prepare construction sites by removing debris and obstacles.
- Load and unload construction materials.
- Dig trenches, foundations, and holes according to instructions.
- Assist in installing drainage systems and pipelines.
- Adhere to all safety procedures and use personal protective equipment (PPE).
- Report potential hazards and safety incidents to the supervisor immediately.
Porter/Valet
Hotel California Champs Élysées
10.2017 - 04.2021
- Warmly welcome guests upon their arrival at the hotel or establishment.
- Greet guests arriving by car and offer professional parking service.
- Tag and register guests' luggage for accurate tracking.
- Deliver luggage to guests' rooms efficiently and courteously.
- Drive guests' vehicles to the hotel's parking area and retrieve them upon request.
- Ensure the security of guests' vehicles and maintain order in the parking area.
Bartender
Daroco Restaurant
03.2017 - 10.2017
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Head Waiter
Le China
09.2016 - 03.2017
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Head Waiter/Barman
Sport Bar And Grill - Canary Wharf
04.2015 - 07.2016
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Assistant Manager
Planet Sushi
06.2009 - 08.2014
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
BTEC Higher National Diploma - Management of Commercial Units
IGF Group
Paris France07.2014
Certificate IV - Commerce
Turquetil
Paris France06.2011
Certificate III - Sales
Elisa Lemonnier
Paris France06.2009
Skills
- Strong Work Ethic
- Physical Endurance
- General Labor
- Clean Driving Record
Certification
- Driving Licence - C car
- White Card
- Safe Work at Heights
- Work at confined space
- Gas testing
Hobbies
- Travel
- English boxing
- Scuba diving
- Football
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Recommandation
Upon on request
Timeline
Porter/Valet/Conciergre Assistant
Staffmatch (temporary Work)
02.2023 - 05.2024
Porter/Valet/Conciergre Assistant
Hotel Molitor Paris - MGallery, PARIS 16th
05.2022 - 02.2023
Construction Labourer
Synergie (temporary Work)
05.2021 - 04.2022
Porter/Valet
Hotel California Champs Élysées
10.2017 - 04.2021
Bartender
Daroco Restaurant
03.2017 - 10.2017
Head Waiter
Le China
09.2016 - 03.2017
Head Waiter/Barman
Sport Bar And Grill - Canary Wharf
04.2015 - 07.2016
Assistant Manager
Planet Sushi
06.2009 - 08.2014
BTEC Higher National Diploma - Management of Commercial Units
IGF Group
Certificate IV - Commerce
Turquetil
Certificate III - Sales
Elisa Lemonnier
- Driving Licence - C car
- White Card
- Safe Work at Heights
- Work at confined space
- Gas testing
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