Soha Mehrkhavari
Colebee,Australia
Summary
Social science graduate with expertise in social policy and psychology. Over five years of experience in healthcare support, administrative leadership, and team training. Demonstrated success in managing cross-functional projects and translating community insights into actionable improvements. Strong foundation in research methodologies, communication, and stakeholder engagement, with a commitment to social justice.
Overview
9
9
years of professional experience
Work History
Dental Assistant | Receptionist
Wollongong Endodontics
01.2025 - Current
- Managed patient data reporting and daily administrative banking
- Assisted clinical teams and led rostering and workflow improvement
- Ensured effective communication across teams and with external stakeholders
Dental Assistant | Receptionist
Pacific Smiles Group | Illawarra Dentist
08.2019 - 02.2025
- Provided frontline administrative support, policy compliance, and infection control
- Played an active role in mentorship and training of new staff
- Contributed to internal reviews of WHS policies and procedures
- Collaborated with specialists across various dental fields to ensure coordinated care
Dental Assistant
Ambience Dental | Illawarra Dentist
01.2017 - 07.2019
- Gained hands-on experience in practice operations, patient engagement, sterilization protocols
- Fostered patient trust and maintained strict confidentiality standards
Education
Bachelor of Social Science - Social Policy and Psychology
Wollongong University
01.2021
Skills
- Research Design & Mixed-Methods Evaluation
- Stakeholder & Community Engagement
- Social Policy Analysis
- Critical thinking & Problem Solving
- Project Coordination
- Report Writing & Presentation
- WHS Regulations & Ethics
Languages
Persian, Fluent
References
- Katy, Stone, Centre Leader, 0408 659 770, NIB Dental Wollongong
- Emma, Nabavi, Centre Leader, 0402 815 482, Pacific Smiles group
- Mariela, Alcantara Wilcox, Dentist, 0450 504 615, NIB Dental Wollongong
Community Service
Baha'i Centre, Junior Youth Coordinator, Wollongong, NSW, 2018-01, 2021-01, Designed and led youth development programs to culturally diverse communities, Created educational content that encouraged active participation and critical thinking, Established community partnerships to expand social impact programs
RESEARCH AND POLICY-RELEVANT CAPABILITIES
- Conducted and presented observational reports in clinical environments
- Collaborated with healthcare teams to gather qualitative input from diverse populations
- Experienced in preparing documentation and protocols aligned with WHS standards
- Strong foundation in program evaluation and community practice improvement
- Demonstrated empathy, active listening, and the ability to amplify client voices
Timeline
Dental Assistant | Receptionist
Wollongong Endodontics
01.2025 - Current
Dental Assistant | Receptionist
Pacific Smiles Group | Illawarra Dentist
08.2019 - 02.2025
Dental Assistant
Ambience Dental | Illawarra Dentist
01.2017 - 07.2019
Bachelor of Social Science - Social Policy and Psychology
Wollongong University
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