Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my work experience to a growing industry. Look forward to working with a company that promotes quality products and services and provides me with the opportunity to meet and exceed assigned goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Support Officer
WA Health Group
02.2024 - Current
Supported executive-level staff by handling complex scheduling needs and managing confidential information discreetly.
Enhanced overall team efficiency by streamlining administrative processes and implementing innovative solutions.
Streamlined internal communications by creating clear channels for information sharing among team members.
Collaborated with cross-functional teams for the successful execution of strategic initiatives.
Maintained smooth back-office functions to promote efficient business operations.
Provided exceptional customer service, resolving issues promptly and professionally for increased satisfaction.
Documented, analyzed, and modeled financial data for use in business planning.
Served as a liaison between different departments within the organization, promoting effective communication and collaboration on joint projects.
Support worker
Amiable Community Services
05.2021 - Current
Provide assistance and support to individuals with disabilities to help them achieve their personal goals and enhance their quality of life
Assist with daily living activities, including personal hygiene, meal preparation, and household tasks
Foster a positive and inclusive environment that promotes independence and self-determination for individuals with disabilities
Collaborate with other support staff, healthcare professionals, and family members to develop and implement personalized care plans
Monitor and document the progress of individuals, noting any changes in behaviour, health, or emotional wellbeing
Support individuals in accessing and participating in community activities, social events, and recreational opportunities
Provide emotional support and encouragement to individuals, promoting a sense of autonomy and self-confidence.
Forklift operator
Mainfreight
02.2023 - 10.2023
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded materials and goods at designated locations for best project availability.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Manoeuvred forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
Contributed to sustainability efforts by properly disposing of damaged or expired products in compliance with company policies as well as local regulations.
Control Room/ Floor Staff
State Library of Western Australia
06.2021 - 02.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Needle and Syringe Exchange Volunteer
WA AIDS Council
06.2021 - 02.2022
Provide a range of injecting equipment including needles/Syringes, barrels, swabs, sharps containers, condoms and lube in conjunction with resources and information on HIV and Hepatitis B & C prevention and treatment option, information and material on safer sex and in safe disposals
Ensure required level of stock is maintained, inform the NSEP officer of all stock requirements, educational and other resources and participated in keeping the storage room organized
Informed by understanding of harm reduction and prevention, provide information or referral on good health, nutrition and diet, sexual health education, HIV, hepatitis prevention and hepatitis C treatment options and relapse prevention
Provide on request, referral information and supported referral to range of other health, welfare, legal, housing and drug treatment services.
Customer Service Representative
BP
11.2020 - 05.2021
Maintained outstanding levels of politeness for professional, personable customer service
Consistently adhered to the food hygiene regulations for continued company compliance
Kept all serving areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction
Worked closely with other team members to solve problems and handle customer concerns
Inspected floor displays, noted missing items and immediately replenished merchandise
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Stayed current on available products, store promotions, and customer service policies to better shoppers.
Warehouse all-rounder
TQB Brands
09.2020 - 11.2020
Picking and packing
Unloading shipping container
Loading trucks
Manual handling up to 80kg
Stock audit
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes
Cleaning the warehouse.
Warehouse Store person
Tip-top
08.2020 - 09.2020
Picking and packing
General warehouse duties
Loading and unloading trucks using forklift
Assisting with the production of food
Heavy focus on safety
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
Pool Lifeguard
City of Canning
02.2019 - 05.2019
Taking the pool blankets off the pools in the morning and put back on at night
Pool clearness removed in the morning and put back in at night
Change rooms Check
Setting up programs as required
Conducting pool tests
Explaining pool policies to the customers
Perimeter checked, and doors locked
Tables and chairs put away
Performed first aid procedures as required in line with safety regulations
Kept pool and surrounding areas spotlessly clean for optimum customer satisfaction and safety.
Team Member
IGA
10.2018 - 01.2019
Maintained outstanding levels of politeness for professional, personable customer service
Consistently adhered to the food hygiene regulations for continued company compliance
Kept all serving areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction
Worked closely with other team members to solve problems and handle customer concerns
Inspected floor displays, noted missing items and immediately replenished merchandise
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Stayed current on available products, store promotions, and customer service policies to better shoppers.
Education
Bachelor of Science - Physiotherapy
Curtin University
Perth, WA
12.2026
UniReady Enabling Program -
Curtin University
Perth, WA
08.2020
High School Diploma -
Willetton Senior High School
Willetton, WA
01.2020
Skills
Microsoft Office
Billing
Event Management
Statement Reconciliation
Warehouse Operations
Safety awareness
Teamwork and Collaboration
Daily living support
Housekeeping tasks
Health and safety awareness
Emotional Support
Organization skills
Certification
Forklift LF ticket
First Aid/CPR Certified
WA Driver's License
Security guard License
Crowd-controller License
Responsible Service of Alcohol
Terrorism Awareness
Additional Information
Australian Citizen, Soccer, Cricket, Swimming, Reading, Music, Meeting New People
References
BENJAMIN HOPER, FACILITIES MANAGER AT STATE LIBRARY OF WESTERN AUSTRALIA, 0424162494
JOHN CURLISS, SITE SUPERVISIOR AT EXUCTIVE RISKS SOLUTIONS, 0423443857
Timeline
Business Support Officer
WA Health Group
02.2024 - Current
Forklift operator
Mainfreight
02.2023 - 10.2023
Control Room/ Floor Staff
State Library of Western Australia
06.2021 - 02.2023
Needle and Syringe Exchange Volunteer
WA AIDS Council
06.2021 - 02.2022
Support worker
Amiable Community Services
05.2021 - Current
Customer Service Representative
BP
11.2020 - 05.2021
Warehouse all-rounder
TQB Brands
09.2020 - 11.2020
Warehouse Store person
Tip-top
08.2020 - 09.2020
Pool Lifeguard
City of Canning
02.2019 - 05.2019
Team Member
IGA
10.2018 - 01.2019
Bachelor of Science - Physiotherapy
Curtin University
UniReady Enabling Program -
Curtin University
High School Diploma -
Willetton Senior High School
Forklift LF ticket
First Aid/CPR Certified
WA Driver's License
Security guard License
Crowd-controller License
Responsible Service of Alcohol
Terrorism Awareness
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