Soham Khatri
The Ponds
Summary
As an ambitious and personable university student, I have experience with providing exceptional service, and I am confident in my ability to exceed expectations. Moreover, I am a fast learner and a team player with a knack for problem-solving, I thrive in fast-paced environments where I can put my organisational skills to the test. Whether greeting customers, handling financial transactions, or collaborating with colleagues, I am committed to delivering the best possible service and making a positive impact within the team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Team Member
Big W
03.2024 - Current
- Exhibiting effective communication in a cheerful and helpful manner while greeting customers.
- Maintaining customer safety and cleanliness/sanitation standards in the workplace
- Recording and detailing stock on shelves.
- Effective communication skills that assist in building relationships.
- The ability to meet strict deadlines.
- Operational efficiency and maintaining quality of service in a workplace particularly during times of pressure and hurry.
- Constancy, composure and persistence particularly during challenging times of customer interaction.
- Assisted in heavy lifting and stocking of incoming supplies
Volunteer
Sikh Temple
05.2021 - Current
- Greeted visitors and members of the community with warmth and hospitality.
- Assisted with organising and setting up religious services and events.
- Distributed literature and educational materials about the Sikh faith to visitors.
- Helped maintain the cleanliness and order of the temple and surrounding grounds.
- Assisted with preparing and serving meals for community members and guests.
- Participated in religious ceremonies and rituals, as appropriate.
- Provided general support to the temple staff and leadership as needed.
- Answered questions and provided information about the temple's activities, programs, and services to visitors and community members.
Education
Bachelor of Commerce & Bachelor of IT - Finance & Cybersecurity
Macquarie University
Sydney, NSW01-2028
Skills
- Customer Service
- Strategic Planning
- Problem Solving
- Computer Skills
- Ability to Multitask
- Team Collaboration
- Effective Communication
- SQL
Certification
Institute of Applied Finance - Digital
- Introduction to Cybersecurity
- Introduction to SQL
- Introduction to Artificial Intelligence
- Responsible Artificial Intelligence
- Introduction to Generative AI and its Business Applications
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Personal Information
- Date of Birth: 12/05/2007
- Nationality: Australian
- Place of Birth: NSW
Timeline
Store Team Member
Big W
03.2024 - Current
Volunteer
Sikh Temple
05.2021 - Current
Bachelor of Commerce & Bachelor of IT - Finance & Cybersecurity
Macquarie University
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