Sona K Sony
Adelaide,SA
Summary
Dynamic and dedicated professional with experience at Burger Hub, excelling in customer service and efficient organization. Proven ability to handle cash transactions and resolve complaints effectively while maintaining a positive atmosphere. Recognized for strong multitasking skills, ensuring high-quality service and customer satisfaction in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Wait Staff Member, Cleaner, Cashier
Jeeva Trade, Burger Hub
03.2024 - 01.2025
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used time management and efficient cleaning methods to meet deadlines.
Deli/Bakery Worker
Hot Oven Bakers and Cafe
03.2024 - 01.2025
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Measured and mixed ingredients accurately to assist in baking process.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Science - Disability Studies
Flinders University
Adelaide, SA12-2028
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Handling complaints
- Cash handling
- Food sales and promotion
- Bill computation
- Customer service
- Multitasking and organization
- Team collaboration
- Positive and professional
Languages
English
Native or Bilingual
Tamil
Full Professional
Malayalam
Native or Bilingual
Timeline
Wait Staff Member, Cleaner, Cashier
Jeeva Trade, Burger Hub
03.2024 - 01.2025
Deli/Bakery Worker
Hot Oven Bakers and Cafe
03.2024 - 01.2025
Bachelor of Science - Disability Studies
Flinders University
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