Sonalika Algole
Westmead,Australia
Summary
Aspiring pharmacy intern with a strong foundation in pharmaceutical sciences and a keen interest in patient care. Eager to apply theoretical knowledge in a practical setting, contribute to a team-focused environment, and develop expertise in medication management and patient counseling. Committed to enhancing my skills and gaining hands-on experience to support the delivery of high-quality pharmaceutical care, and contribute to the well-being of patients.
Overview
7
7
years of professional experience
Work History
Team Lead / Senior Medical Administrator
Toongabbie Family Practice
01.2022 - Current
- Managed patient flow, including greeting and directing patients
- Oversaw appointment scheduling, phone communications, and patient records management
- Verified insurance coverage and handled billing processes
- Addressed patient inquiries and resolved concerns professionally
- Coordinated with medical staff for administrative tasks and task allocation
- Implemented workflow strategies to enhance operational efficiency
- Organized meetings and conducted orientations for new staff and doctors
- Liaised with various stakeholders to ensure effective service delivery.
Medical Receptionist
Woodville Road Medical and Dental Centre
12.2019 - 12.2021
- Facilitated patient check-in and managed appointment scheduling
- Coordinated with pathology and hospital services to arrange patient results
- Handled communication with patients and appointment reminders
- Maintained detailed schedules for GPs and other medical professionals
- Managed billing processes for Medicare, WorkCover, private insurance, HiCAPS, and dental services
- Maintained patient records and interacted with stakeholders like legal professionals.
Manager
Subway, Westmead
03.2018 - 11.2019
- Delivered customer service and managed sales operations
- Conducted cash handling and staff training
- Managed staff scheduling and performance evaluations.
Manager (Part-Time)
Subway, Pennant Hills
11.2017 - 02.2018
- Managed inventory, ordered stock, and created staff rosters
- Ensured smooth store operations and high service standards.
Artist
Subway, Pennant Hills
04.2017 - 10.2017
- Provided customer service and assisted in daily store operations.
Education
Master of Public Health -
Western Sydney University, South Parramatta Campus
01.2019
Bachelor of Pharmacy -
Vishnu Institute of Pharmacy Education and Research
India01.2016
Software knowledge
Best Practice, D4W Software, Core Practice
Community work
- Rural Health Check-Up, Narsapur, India, Pharmacy Assistant, 06/2016, 07/2016, Assisted local doctors with health check-ups and patient education in rural areas.
- Blood Donation Camp, Sangareddy Government Hospital, Volunteer, 11/2012, 11/2016, Supported blood donation drives and volunteered for pharmacist day events.
References
- Dr. Jena Abraham, 0422 930 174
- Dr. Tanya Wong, 0411 751 989
License
Pharmacy license from india
Applied for provisional license in NSW
Timeline
Team Lead / Senior Medical Administrator
Toongabbie Family Practice
01.2022 - Current
Medical Receptionist
Woodville Road Medical and Dental Centre
12.2019 - 12.2021
Manager
Subway, Westmead
03.2018 - 11.2019
Manager (Part-Time)
Subway, Pennant Hills
11.2017 - 02.2018
Artist
Subway, Pennant Hills
04.2017 - 10.2017
Master of Public Health -
Western Sydney University, South Parramatta Campus
Bachelor of Pharmacy -
Vishnu Institute of Pharmacy Education and Research
Similar Profiles
Amy KindronAmy Kindron
Medical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson FallsMedical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson Falls
Kajal PatelKajal Patel
Executive Assistant at Access to the Family and Hope Center Family PracticeExecutive Assistant at Access to the Family and Hope Center Family Practice
Kajal PatelKajal Patel
Administrative Intern at Access to the Family and Hope Center Family PracticeAdministrative Intern at Access to the Family and Hope Center Family Practice
BIJAY KHATRIBIJAY KHATRI
Duty Manager at Rydges sydney centralDuty Manager at Rydges sydney central
TONY JAMOUSTONY JAMOUS
Branding services at Self employedBranding services at Self employed