Sonam Pelmo
Perth,WA
Summary
Assistant Housekeeper with 3 years providing superior cleaning services in hospitality industry. Areas of expertise include implementing superior cleaning techniques, strictly adhering to safety regulations and exceeding weekly cleaning assignment expectations.
Overview
3
3
years of professional experience
Work History
Cleaning Services
Tashi Commercial Complex
02.2023 - 11.2023
- Detail cleaning of the medical centre.
- Performed cleaning services like mopped, swept and polished floor.
- Dusting and blowing.
- Emptying bins
- Spraying chemicals
- Replacing tissues, hand towels and laundry chemical's.
- Maintaining detail records of cleaning area.
- Submitting cleaning records.
- Glass, window and mirror cleaning.
House Keeping and Cleaning Service
Hotel Omtara(5star Hotel)
02.2021 - 03.2022
- Maintained up-to-date knowledge of local attractions, restaurants, transportation options for guests seeking recommendations during their stay.
- Assisted management with analyzing guest feedback data to identify areas needing improvement or enhancement within the property''s offerings or services.
- Enhanced guest satisfaction by providing exceptional customer service and efficiently addressing their needs.
- Managed reservations accurately, reducing overbooking incidents and increasing room occupancy rates.
Education
Degree - Bachelors of Commerce (Human Resource Management )
Edith Cowan University
Perth, WASkills
- Customer Relations
- Multitasking Abilities
- Able to follow directions from supervisors and Manager
- Able to adjust with any kind of work environment
- Good management and analytical skills
Reference
Mr. Tshering Dorji
Managing Proprietor
Tashi commercial complex
Email: gawasring21@gmail.com
Mrs. Tshering Wangchuk ( Manager)
wtshering2001@gmail.com
Timeline
Cleaning Services
Tashi Commercial Complex
02.2023 - 11.2023
House Keeping and Cleaning Service
Hotel Omtara(5star Hotel)
02.2021 - 03.2022
Degree - Bachelors of Commerce (Human Resource Management )
Edith Cowan University
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