Sonam Sonam
Seville Grove ,WA
Summary
Dynamic customer service professional with proven reliability and a strong ability to handle cash transactions at Woolworths. Known for maintaining composure under pressure and exceeding customer satisfaction goals. Skilled in payment processing and fostering cooperative relationships, ensuring a welcoming environment for all clients.
Overview
2022
2022
years of professional experience
Work History
Customer Service Cashier
Woolworths
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Team Member
Nandos Food Outlet
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
City Smile Dental Care
08.2019 - 02.2022
Education
Graduation - Dentistry
Baba Farid University of Health Sciences
Punjab 08.2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash management
- Payment processing
- Customer inquiries
- POS system operation
Languages
English , Hindi , Punjabi
Full Professional
Timeline
Team Member
City Smile Dental Care
08.2019 - 02.2022
Customer Service Cashier
Woolworths
Team Member
Nandos Food Outlet
Graduation - Dentistry
Baba Farid University of Health Sciences
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