Sonam Tobgay
Giralang,ACT
Summary
Reliable and hardworking cleaning professional with strong experience in commercial, domestic, and end-of-lease cleaning across Canberra. Experienced in working independently, supervising teams, training new cleaners, and maintaining high cleaning and safety standards. Skilled in the use of commercial cleaning equipment, chemical handling, carpet steam cleaning, pressure washing, and detailed cleaning services. Currently completing a Master of Data Science at the University of Canberra with strong computer and administrative skills.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Cleaner
Old Parliament House
Canberra, Australia
07.2024 - Current
- Conduct vacuuming, mopping, dusting, bathroom cleaning, and waste management.
- Perform commercial cleaning duties across assigned areas.
- Use commercial cleaning equipment and approved cleaning chemicals safely.
- Follow workplace health and safety procedures and PPE requirements.
- Supported team operations by maintaining high cleaning standards across assigned areas.
- Trained and guided new cleaners to ensure adherence to cleaning standards.
- Served as supervisor for one month, enhancing team collaboration and operational efficiency.
Cleaner
Alta Services
Canberra, Australia
11.2023 - 01.2026
- Conduct detailed end-of-lease and domestic cleaning services across Canberra.
- Completed cleaning for more than 300 residential properties over the past two years.
- Performed carpet steam cleaning, pressure washing, garage cleaning, and detailed property cleaning.
- Trained new cleaners on cleaning standards, equipment use, and safety procedures.
- Managed workloads, schedules, and customer expectations professionally.
- Handled customer concerns and maintained high service quality.
- Used cleaning chemicals safely and followed WHS procedures.
- Worked independently and as part of a team across multiple sites.
Chemistry Graduate
Bhutan
, Bhutan
07.2022 - 11.2023
- Engaged in various professional activities after graduating from university.
- Developed communication, organization, and time management skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Data Science -
University of Canberra
05-2026
Bachelor of Science (Honours) - Chemistry
Sherubtse College, Royal University of Bhutan
06-2022
Skills
- Commercial cleaning
- Residential cleaning
- End-of-lease cleaning
- Carpet steam cleaning
- High pressure washing
- Cleaning machinery operation
- Chemical handling and safety
- Work Health and Safety (WHS)
- PPE compliance
- Time management
- Roster coordination
- Risk management
- Team collaboration
- Independent and team work
- Stakeholder communication
- Complaint handling
- Basic computer literacy
Certification
- ACT Working with Vulnerable People (WWVP) Registration
- First Aid Certificate
- CPR Certificate
- White Card
- NAT10830 Crystalline Silica Exposure Prevention Certificate
- Asbestos Awareness Certificate
- Full ACT Driver Licence
- ACT Taxi Licence
Taxi Licence
ACT Taxi Licence Holder
Vehicle
Own Vehicle
Personal Information
Visa Status: Student Visa (Transitioning to Temporary Graduate Visa in 08/26)
References
- Pema Tsechu, Manager – Old Parliament House, 0416121598 (pema@rolfeproperty.com.au)
- Karma Tshering, Operational Manager – Alta Services, 0424376623
Driver Licence
ACT Driver Licence Holder
Languages
English
Professional
Hindi
Professional
Nepali
Professional
Timeline
Cleaner
Old Parliament House
07.2024 - Current
Cleaner
Alta Services
11.2023 - 01.2026
Chemistry Graduate
Bhutan
07.2022 - 11.2023
Master of Data Science -
University of Canberra
Bachelor of Science (Honours) - Chemistry
Sherubtse College, Royal University of Bhutan