Sonam Yuden
Stafford, QLD,QLD
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail assistance position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
House Keeping
Brisbane Skytower By Chillx
Petrie Terrace QLD 4000
10.2023 - Current
- Handled guest complaints about housekeeping services and referred problems to management.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Maintained facility to computer standards through proper maintenance, repair and housekeeping.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Adhered to safety procedures and good housekeeping standards to comply with regulations.
Retail Assistant
UNIQLO
Thimphu, Bhu
03.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
Team Member
Tashi Commerial
Thimphu Bhutan
01.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor Of Hospitality, Tourism And Event -
James Cook University
Brisbane, QLDSkills
- Display Setup
- Order Processing
- Customer Service
- Regulatory Compliance
- Organization
- Fluent in language
- Time Management
Timeline
House Keeping
Brisbane Skytower By Chillx
10.2023 - Current
Retail Assistant
UNIQLO
03.2022 - 08.2023
Team Member
Tashi Commerial
01.2021 - 11.2021
Bachelor Of Hospitality, Tourism And Event -
James Cook University