Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Song Zhou

Gaming attantance
Sydney,NSW

Summary

I am a permanent resident. My career ambition is to be working in the. I am highly self-motivated and hard-working individual and have work experience in a customer facing role. I always go above and beyond for customers and manage good customer relationship. Resourceful Financial Manager adept at supporting high growth technology and service organizations. Skilled in aligning people, processes and technology to achieve continuous improvement in operational processes. Well-versed in providing analytics with insight and influencing decisions that support growth and development.

Overview

2
2
years of professional experience

Work History

Gaming Attendant & Assistant Manager

Landmark Hotel, Redcape Hotel Group
06.2023 - Current
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Educated customers about responsible gambling practices, fostering positive experiences while mitigating potential risks.

Houseman

AHS Hospitality Group
09.2022 - 05.2023
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.

Education

Bachelor of Business - Finance

University of Technology Sydney
15 Broadway Ultimo, NSW 2007
10.2018

Skills

  • Data Analysis
  • Excel Functions
  • SQL
  • SQL Databases
  • Teamwork and Collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved daily missionby introducing Excel, Word for Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. tasks.


Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual

Timeline

Gaming Attendant & Assistant Manager

Landmark Hotel, Redcape Hotel Group
06.2023 - Current

Houseman

AHS Hospitality Group
09.2022 - 05.2023

Bachelor of Business - Finance

University of Technology Sydney
Song ZhouGaming attantance