Branden Zacaropoulos
Sydney,NSW
Summary
I am currently completing a Bachelor of Commerce Degree majoring in Finance at Macquarie University, with an expected graduation in 2026. Alongside my studies, I have developed strong customer service, communication, and teamwork skills through my experience working in hospitality and retail environments, including roles at Smithfield RSL Club and Woolworth's.
My academic background has given me experience in financial analysis, portfolio management, valuation, and business strategy, while extracurricular activities such as the 'AmplifyME Quant Finance Simulation' have strengthened my analytical and problem-solving abilities in fast-paced team environments.
I am motivated to begin a graduate career where I can continue developing professionally, contribute to positive customer outcomes, and build strong commercial and operational skills within a collaborative organisation like TAL.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality & Gaming Attendant
Smithfield RSL Club
Smithfield, NSW
02.2024 - Current
- Monitored gaming machines, ensuring proper functionality and compliance with regulations.
- Assisted patrons with inquiries, enhancing overall customer satisfaction and engagement.
- Conducted routine cleaning and maintenance of gaming areas, promoting a safe environment.
- Trained new staff on operational procedures and customer service best practices.
- Work collaboratively within teams during high-pressure trading periods.
Customer Service Cashier
Woolworths Supermarket
Calala, NSW
06.2020 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Maintained accurate cash drawer balances through diligent reporting practices.
- Trained new staff on operational procedures and customer service standards.
Education
Bachelor of Commerce With Major in Finance - Finance
Macquarie University
Sydney, NSW12-2026
Skills
- Strong work ethic
- Quick decision making
- Cash handling proficiency
- Microsoft Excel Experience
- Financial Modelling
- Adaptability
- Data Analysis
Certification
• AmplifyME Quant Finance Simulation Certificate – Completed a practical finance and trading simulation focused on market analysis, portfolio management, teamwork, and commercial decision-making.
• Advanced Responsible Conduct of Gambling (ARCG) – Certified in responsible gambling practices, compliance, customer interaction, and risk awareness within regulated environments.
Timeline
Hospitality & Gaming Attendant
Smithfield RSL Club
02.2024 - Current
Customer Service Cashier
Woolworths Supermarket
06.2020 - 04.2024
Bachelor of Commerce With Major in Finance - Finance
Macquarie University