Summary
Overview
Work History
Education
Skills
Timeline
Generic

Songyao Huang

Adelaide,South Australia

Summary

Positive, upbeat, and outgoing with passion for delivering exceptional customer service. Possesses thorough understanding of restaurant operations and excels in managing staff and coordinating shifts. Dedicated to enhancing dining experience and driving team success. Personable and positive with passion for beauty and cosmetics. Knowledgeable about current beauty trends and product ingredients, bringing strong customer service and sales skills. Dedicated to helping clients achieve their desired look and enhancing their confidence. Offering strong interpersonal skills and passion for beauty and cosmetics, eager to learn and develop in this environment. Brings understanding of current beauty trends and willingness to stay updated with latest products and techniques. Ready to use and develop customer service and sales skills in [Desired Position] role. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Waitress Supervisor

Scoot
03.2023 - Current
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Food Waiter

Wang
11.2022 - 10.2024

Food Waiter

Nelson
09.2022 - 04.2024

Counter Salesperson

Emerald
06.2022 - 12.2022
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.

Education

Master of Arts - Social Work

Flinders University
Adelaide, SA
04.2027

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability

Timeline

Waitress Supervisor

Scoot
03.2023 - Current

Food Waiter

Wang
11.2022 - 10.2024

Food Waiter

Nelson
09.2022 - 04.2024

Counter Salesperson

Emerald
06.2022 - 12.2022

Master of Arts - Social Work

Flinders University
Songyao Huang