Soniapreet Kaur
Adelaide,SA
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Officer
MUFG Fund Services
11.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted call-in customers with questions and orders.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Completed data entry to record call notes, suggestions and questions.
- Trained staff on operating procedures and company services.
Tuition Teacher
Private Tutoring
01.2017 - 12.2018
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
Computer Teacher
Ajanta Public School
01.2015 - 11.2018
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Maintained orderly classroom stocked with appropriate supplies.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Tried to update with technology to kids.
Education
Graduate Diploma - Early Childhood Care And Education
Victoria University
Melbourne, VIC10-2025
Master of Science - Computer Science
Flinders University
Adelaide, SA07-2021
Bachelor of Science - Computer Science
Punjab Technical University
India06-2017
Skills
- Safety and supervision
- Developmental needs
- Behavioral modeling
- Individualized support
- Managing activities
- Classroom organization
Certification
- First Aid and CPR certificate
- Working with Children certificate(WWCC)
- Child Safe Environments training
Timeline
Customer Service Officer
MUFG Fund Services
11.2024 - Current
Tuition Teacher
Private Tutoring
01.2017 - 12.2018
Computer Teacher
Ajanta Public School
01.2015 - 11.2018
Graduate Diploma - Early Childhood Care And Education
Victoria University
Master of Science - Computer Science
Flinders University
Bachelor of Science - Computer Science
Punjab Technical University
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