Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
OfficeManager

Sonishka Etrich

Broken Hill,NSW

Summary

Young indigenous women 27yrs old love spending time with family and giving a helping hand when it's needed. I care for my 14yr old niece who attended WHS in Broken Hill. I currently work @ uniting care and love to help the elderly if I can put a smile on a face a day my day is filled.

Overview

1
1
Certification

Work History

Support Worker Trainee

Mission Australia
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.

Support Worker Aged Care

Uniting Care
11.2023 - 05.2024
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
  • Educated family members on various aspects of client care to enhance support networks during times of need.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.

Education

9

Broken Hill High School
Broken Hill, NSW

Skills

  • Relationship Building
  • Microsoft Word
  • Google Drive
  • Teamwork and Collaboration
  • Project Planning
  • Cultural Awareness
  • Problem-Solving
  • Dependable and Responsible

Accomplishments

Studying medication course on Robinson Collague Website.

Certification

Cert lll in individual support. (Age care)

Timeline

Support Worker Aged Care

Uniting Care
11.2023 - 05.2024

Support Worker Trainee

Mission Australia

9

Broken Hill High School
Sonishka Etrich