Sonja Ruf
Victoria Point,Queensland
Summary
Elevating patient care at Finncare, I leveraged my expertise in Alzheimer's care and compassionate communication to significantly enhance patient satisfaction. As a dedicated AIN and Remedial Massage Therapist, my adeptness in infection control and personalized therapy plans fostered a nurturing environment, achieving notable improvements in client wellness and safety.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level AIN position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Known for reliability and adaptability.
Overview
18
18
years of professional experience
Work History
AIN
Finncare
Thornlands, Brisbane 4164
05.2019 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Remedial Massage Therapist
Self Employed (FEELBETTA Remedial Massage Therapy
Victoria Point, QLD
02.2014 - 11.2020
Remedial Massage Therapist
Massage on Main
11.2009 - 04.2014
- Supported injury recovery for athletes, implementing targeted sports massage therapies.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
- Utilized trigger point therapy and myofascial release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.
- Increased repeat clientele with personalized care plans and consistent follow-up communications.
- Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellness.
- Increased client referrals through outstanding service and results, fostering a reputation for excellence within the local community.
- Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.
- Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
- Continuously expanded knowledge of current industry trends by attending professional development courses on advanced massage techniques and modalities.
- Provided prenatal massage services to expectant mothers, alleviating discomfort associated with pregnancy while promoting relaxation.
- Achieved high retention rates through exceptional customer service skills, effectively addressing concerns or complaints from clients in a prompt manner.
- Reduced clients'' stress levels by incorporating relaxation techniques into each therapy session.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Provided clear, concise instructions to clients to prepare for massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Analyzed postural assessments and range of motion.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Maintained accurate and up-to-date client records.
- Performed aroma therapies and specialized relaxation techniques.
Massage Therapist
John Froehlich Chiropractic
Cleveland, QLD
11.2006 - 11.2008
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Provided clear, concise instructions to clients to prepare for massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
- Promoted wellness by educating clients on self-care and stress management techniques.
Education
Diploma In Remedial Massage -
AIAS
Stones Corner, QLDYr 10 -
Capalaba State High School
Capalaba, QLDCert III in Individual Support
AMC Training And Consulting
Victoria Point, QLD01.2019
Skills
- Compassionate
- Bathing assistance
- Dressing assistance
- Safety precautions
- Patient-focused care
- Mobility assistance
- Companionship and emotional support
- Documenting behaviors
- Compassionate caregiver
- Positioning patients
- End-of-life care
- Transfer techniques
- Urinary catheter care
- Ambulation assistance
- Healthcare ethics
- Supporting personal needs
- Maintaining privacy
- Toileting assistance
- Dementia and Alzheimer's care
- Assisting with personal grooming
- Calm and level-headed under duress
- Infection control procedures
Timeline
AIN
Finncare
05.2019 - Current
Remedial Massage Therapist
Self Employed (FEELBETTA Remedial Massage Therapy
02.2014 - 11.2020
Remedial Massage Therapist
Massage on Main
11.2009 - 04.2014
Massage Therapist
John Froehlich Chiropractic
11.2006 - 11.2008
Diploma In Remedial Massage -
AIAS
Yr 10 -
Capalaba State High School
Cert III in Individual Support
AMC Training And Consulting