Sonny Galvez
WILLIAMSTOWN,VIC
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Coles Supermarket
10.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Electrician Work Experience
Lee Electrix
12.2024 - 12.2024
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Education
Bachelor of Construction Management - Construction Management
Victoria University
Melbourne, VIC01-2028
High School Diploma -
St Marys College
St Kilda, VIC12-2023
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Team collaboration
- Honest and dependable
- Time management
- Active listening
- Problem-solving
Timeline
Electrician Work Experience
Lee Electrix
12.2024 - 12.2024
Customer Service Cashier
Coles Supermarket
10.2021 - Current
Bachelor of Construction Management - Construction Management
Victoria University
High School Diploma -
St Marys College
Hobbies
- Football
- Soccer
- Music producing
- Computers
- Socializing with friends and family
D.O.B
18/06/2005
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