Summary
Overview
Work History
Education
Skills
Languages
Availability
Volunteer Experience
Hobbies and Interests
Certification
Timeline
Generic

Sopats Lao

Cabramatta,NSW

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Laborer

Hugos Chocolate
02.2022
  • Packaging goods and product, Labeling goods

Hair House

Sopats
06.2023 - 03.2024
  • Managed complex appointment schedule for high-volume client base.
  • Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.

Laborer

Poscoe Factory
05.2022 - 10.2023
  • Moving product and labeling, Packing

Senior Hairdresser laborer

Luxury Studio
01.2016 - 01.2019
  • Preparing client's hair for cutting with a deep shampoo and conditioner, Utilizing technical expertise to cut, arrange, dye, setting, or curling hair, Cutting, trimming, and shaping client's hair using top of the line clippers, scissors, trimmers, and razors

Hairdresser

Crown Studio
03.2015 - 12.2015
  • Educated clients about the existing services available at Crown Studio, Consulted with clients to recommend personalized beauty treatments and hair care products, Maintained the store's inventory and ordered more supplies during low stock, Complied with all health and safety regulations

Sales Assistant

Target
08.2014 - 02.2015
  • Accurately and efficiently processed sales transactions in POS register system, Assisted in daily store recovery, visual display maintenance and replenishing stock, Responded to customer's enquiries and provided excellent customer service

Education

SHB50115 Diploma of Beauty Therapy -

Image Australia Modern Academy
01.2018

SHB30416 Certificate in Hairdressing -

TAFE NSW
01.2017

Skills

  • Customer service
  • Time management
  • Active listening
  • Colouring (tint, foil, bleach, retouch)
  • Cutting (ladies' & men's haircut haircuts)
  • Hair styling (up styling, thermal styling, setting, blow-drying)
  • Payment Processing
  • Waxing treatments
  • Sanitation Practices

Languages

English
Elementary
Cambodian
Native or Bilingual
Chinese
Elementary

Availability

Tuesday - Friday, 9 am - 6 pm

Volunteer Experience

Canley Vale Public School, 04/2017, Fundraising, Handling money and communicating with customers, Improved interpersonal relations with customers through approaching and informing the cause of the volunteer work, selling merchandise and collecting donations

Hobbies and Interests

  • Music
  • Travelling
  • Cooking

Certification

2018

Image Australia Modern Academy

SHB50115 Diploma of Beauty Therapy


2017

TAFE NSW

SHB30416 Certificate in Hairdressing

Timeline

Hair House

Sopats
06.2023 - 03.2024

Laborer

Poscoe Factory
05.2022 - 10.2023

Laborer

Hugos Chocolate
02.2022

Senior Hairdresser laborer

Luxury Studio
01.2016 - 01.2019

Hairdresser

Crown Studio
03.2015 - 12.2015

Sales Assistant

Target
08.2014 - 02.2015

SHB50115 Diploma of Beauty Therapy -

Image Australia Modern Academy

SHB30416 Certificate in Hairdressing -

TAFE NSW

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Sopats Lao