Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Castan

Brisbane,QLD

Summary

Experienced Disability Support Worker with six years of advocacy and independent living support. Proven track record in empowering clients to achieve goals. Seeking to transition skills into Disability Employment Consultant role to promote inclusivity and facilitate meaningful employment opportunities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Open Minds
08.2020 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients and their families, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Acted as support team leader when needed and maintained accurate records of client files and progress, adjusting support strategies as needed to maximize outcomes; provided constructive feedback to support workers to increase productivity and maintain quality standards.

Disability Support Worker

A Place To Belong
07.2019 - 08.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

Crew Trainer

McDonalds, Logan Road Mount-Gravatt
03.2016 - 07.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Diploma of English Language Teaching -

TAFE Queensland, South Brisbane, QLD, AU
Brisbane, QLD
06.2024

High School Diploma -

Clairvaux MacKillop College
Brisbane, QLD
12.2015

Skills

  • Independent Living Support
  • Interpersonal and Relationship Building
  • Documentation And Reporting
  • Daily living assistance
  • Client Advocacy
  • Problem-Solving

Certification

  • Diabetes Management
  • Mental Health First Aid
  • Trauma Informed Care
  • Support Coordination DSC

Timeline

Disability Support Worker

Open Minds
08.2020 - Current

Disability Support Worker

A Place To Belong
07.2019 - 08.2020

Crew Trainer

McDonalds, Logan Road Mount-Gravatt
03.2016 - 07.2019

Diploma of English Language Teaching -

TAFE Queensland, South Brisbane, QLD, AU

High School Diploma -

Clairvaux MacKillop College
Sophia Castan