SOPHIA NGUYEN
Summary
To secure a casual Retail Assistant position at Supre, where I can utilize my customer service, sales, and stock management experience in a fast-paced environment. I aim to build genuine connections with customers, exceed sales targets and KPIs, and grow within a dynamic team.
Overview
2
2
years of professional experience
Work History
Front of House Assistant
Vietnam Lotus Restaurant
03.2025 - Current
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Operated the POS system to process customer payments, issue receipts, and manage cash and electronic transactions accurately
- Maintained a clean, organized, and inviting reception and front-of-house area.
Schedule Assistant Hobbyist
Griffith University – Student Guild
01.2025 - 03.2025
- Supported student scheduling and resolved inquiries with 100% satisfaction.
- Maintained well-presented workspaces and contributed to the visual merchandising of students' gifts, leading to a 20% increase in participation.
Retail Assistant
Vu Ngoc Vi Jewellery
01.2023 - 01.2024
- Greeted customers and provided personalized service, increasing repeat customers by 15%.
- Maintain a tidy, organized shop floor and back-of-house environment
- Conducted stock replenishment, restocking, and inventory management for over 200 products
- Assisted in payment processing and billing accuracy.
Education
BBA - International Tourism And Hotel Management
Griffith University
Gold Coast01-2026
Skills
- Customer Service
- Positive, Resilient
- Adaptable Attitude
- Customer service
- Cash handling
- Merchandise display
- Teamwork and collaboration
- Microsoft Office Suite
Availability
Tuesday, Thursday, Friday, and Weekends – All Day
Student visa (Subclass 500)
Timeline
Front of House Assistant
Vietnam Lotus Restaurant
03.2025 - Current
Schedule Assistant Hobbyist
Griffith University – Student Guild
01.2025 - 03.2025
Retail Assistant
Vu Ngoc Vi Jewellery
01.2023 - 01.2024
BBA - International Tourism And Hotel Management
Griffith University
Similar Profiles
Thanh LeThanh Le
Chef at PHO VIETNAM CORNER BROOK RESTAURANTChef at PHO VIETNAM CORNER BROOK RESTAURANT
Trista DengTrista Deng
Server at The Lotus RestaurantServer at The Lotus Restaurant
Lưu Đình ChiếnLưu Đình Chiến
QA Specialist at S.O.L Company Limited (Japanese Restaurant Chain: Machida Shoten Vietnam, Kyo Hannari Sushi,...)QA Specialist at S.O.L Company Limited (Japanese Restaurant Chain: Machida Shoten Vietnam, Kyo Hannari Sushi,...)