Sophia Politch
Mount Isa,QLD
Summary
Experienced in customer service skills and money handling. Demonstrates Attention to detail and being able to handle multiple tasks at once.
Overview
2
2
years of professional experience
Work History
FOH Staff Member
Bambino Espresso
Mount Isa, QLD
06.2023 - Current
Cash Handling
Eftpos Handling
Maintained cleanliness of work environment.
Maintained clean tables by clearing off plates.
Maintained cleanliness of kitchen utensils and cookware.
Operated laundry equipment.
Crafted and served beverages including coffee and cold drinks in a fast-paced environment.
Ensured timely service of meals and drinks.
Implemented upselling techniques to increase average check size while still prioritizing guest satisfaction.
Stocktake
FOH Staff Member
Cafè Bambini
Townsville, QLD
12.2022 - 03.2023
Executed daily sanitation procedures.
Provided food and beverage service to customers.
Ensuring dining area remains tidy and orderly.
Washing and Drying Dishes
Cash Handling
Eftpos Handling
Education
Spinifex State College
Mount IsaSkills
- Cash handling
- Eftpos handling
- Food safety
- Customer service
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Order taking
- Phone etiquette
- Reservation management
- Up-selling techniques
- Allergy awareness
- Cleanliness
Timeline
FOH Staff Member
Bambino Espresso
06.2023 - Current
FOH Staff Member
Cafè Bambini
12.2022 - 03.2023
Spinifex State College