Sophia Punongbayan
Blacktown
Summary
Dynamic professional with a proven ability to thrive in fast-paced settings. Skilled in teamwork and communication, consistently delivering exceptional service while maintaining a clean and organized workspace.
Overview
3
3
years of professional experience
Work History
Team Member
Kentucky Fried Chicken
Sydney, NSW
04.2025 - 05.2026
- Prepared and assembled food items according to KFC standards for quality and presentation.
- Operated kitchen equipment efficiently, ensuring compliance with safety and sanitation regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, contributing to a positive dining environment.
Server
Cheese on a Stick
Sydney, NSW
04.2025 - 04.2025
- Provided exceptional customer service in a fast-paced environment.
- Accurately took and processed orders using POS system.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Handled customer inquiries and resolved issues promptly and professionally.
Volunteer Coach
High School Volleyball Team
Sydney, NSW
08.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barista
Gloria Jeans Coffee
Blacktown, NSW
06.2023 - 11.2023
- Prepared and served a variety of coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and answered product inquiries.
- Operated espresso machines, grinders, and other coffee preparation equipment efficiently.
- Processed cash and card transactions accurately during high-volume periods.
Education
Bachelor of Health Science - Health
University of Sydney
Sydney, NSW02.2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Multitasking
- Verbal communication
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Team Member
Kentucky Fried Chicken
04.2025 - 05.2026
Server
Cheese on a Stick
04.2025 - 04.2025
Volunteer Coach
High School Volleyball Team
08.2024 - 09.2024
Barista
Gloria Jeans Coffee
06.2023 - 11.2023
Bachelor of Health Science - Health
University of Sydney