Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Roche

Sydney,NSW

Summary

Dynamic professional with a proven track record at Girls With Gems, adept in POS system operation and excelling in customer service. Demonstrated ability to increase brand awareness and collaborate effectively to meet sales goals. Skilled in time management and customer assistance, ensuring high levels of client satisfaction and operational efficiency. Aims to leverage these transferrable skills to contribute effectively in new professional setting.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Girls With Gems
10.2024 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Marketing Assistant

Roche Group
04.2024 - 10.2024
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Dog Walker

Paws at Play
02.2023 - 11.2023
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.

Education

Business - Marketing

Torrens University Australia
Surry Hills, NSW
12.2024

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • POS system operation
  • Cash register operation
  • Flexible schedule availability

Timeline

Retail Assistant

Girls With Gems
10.2024 - Current

Marketing Assistant

Roche Group
04.2024 - 10.2024

Dog Walker

Paws at Play
02.2023 - 11.2023

Business - Marketing

Torrens University Australia

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