Sophia Vanzanella
Campbelltown,NSW
Summary
A conscientious worker that shows initiative, a strong attention to detail with excellent organisation skills. A fast learner with a great work ethic and the ability to work independently or with others. One of the skills I obtained while working in hospitality was the ability to create positive relationships with our customers, in its essence, that focus in creating rapport is where I see my strength.
Overview
6
6
years of professional experience
Work History
Runner | Waitress
Salute Restaurant
04.2022 - Current
- Demonstrating excelled customer service skills through positive and professional mannerisms and creating rapport with customers.
- Working cohesively with a large team, as well as exceeding expectations in a solo environment
- Learn quickly under pressure and pick up other aspects of the business that fall out of my teams expertise i.e., learning preparation tasks, dating the prep, pass, till operation, Reconciling cash, as well as helping kitchen hand.
- Managing & organising bookings
Waitress | Runner | Hostess
Ribs & Burgers
09.2021 - 02.2022
- Familiarity with basic math
- Create a positive experience with the customers.
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Hands-on experience with cash register and ordering information system
Customer Service Representative | Kitchen Hand
Pizzahut
01.2018 - 11.2020
- Responsible for handling cash and making transactions.
- Packaged and secured pizza, appetizers and drink.
- Maintaining cleanliness of the Restaurant.
- Dating/ prepping food, stocking the restaurant.
- Handled inbound phone calls and placed customer orders, in a professional manner.
- Loaded, transported, and delivered pizza and other customer’s food orders.
Education
High School Certificate
Chesterhill High School
Chesterhill12.2018
Skills
- Very organised
- Cash Handling
- Complex Problem Solving
- Customer Support
- Ability to learn quickly
- Good Time Management Skills
Timeline
Runner | Waitress
Salute Restaurant
04.2022 - Current
Waitress | Runner | Hostess
Ribs & Burgers
09.2021 - 02.2022
Customer Service Representative | Kitchen Hand
Pizzahut
01.2018 - 11.2020
High School Certificate
Chesterhill High School
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