Sophie Arblaster
Springfield,QLD
Summary
I have been working as an Emergency Care Assistant (ECA) for the South Western Ambulance Service (SWAST) in England for the past two years. Part of my role in emergency situations, would be to complete evaluations, make medical observations, operate ambulances, and communicate with patients and family members. One crucial aspect of the job that enables me to perform at the highest level is having the ability to speak and project confidence when handling life-threatening situations. My adaptability and organizational skills shone in high-pressure environments, ensuring superior service and patient satisfaction. I excel in both team building and employing critical medical interventions, embodying a blend of hard and soft skills crucial for healthcare excellence.
Overview
6
6
years of professional experience
Work History
Emergency Care Assistant
South Western Ambulance Service NHS Foundation Trust
07.2022 - Current
- Promoted patient trust by maintaining confidentiality when handling sensitive personal information during medical transports.
- Collaborated with paramedics, effectively assisting in administering life-saving treatments and medications.
- Demonstrated quick decision-making skills under pressure while prioritizing tasks efficiently during high-intensity scenarios.
- Reduced errors through attention to detail when recording vital signs or administering basic medical interventions under supervision.
Health Care Assistant
Royal United Hospital
05.2021 - 02.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
Dementia Carer
The Warrington Lodge Homes LTD
07.2019 - 07.2021
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
Waitress
The Barge Inn Seend
06.2018 - 07.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Being able to work in multiple areas such as, bar work, handling food, working in the kitchen and using cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Access To He Diploma - Health And Social Care
Bath College
Bath, England 07-2021
A-Levels -
Melksham Oak Community School
Bowerhill, England07-2019
GCSE -
Melksham Oak Community School
Bowerhill, England07-2017
Skills
- Quick thinking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Team building
Timeline
Emergency Care Assistant
South Western Ambulance Service NHS Foundation Trust
07.2022 - Current
Health Care Assistant
Royal United Hospital
05.2021 - 02.2023
Dementia Carer
The Warrington Lodge Homes LTD
07.2019 - 07.2021
Waitress
The Barge Inn Seend
06.2018 - 07.2019
Access To He Diploma - Health And Social Care
Bath College
A-Levels -
Melksham Oak Community School
GCSE -
Melksham Oak Community School
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