- Avid Reader
- Knitting and Crocheting
- Offering time and support to shelters for the homeless, women, and animals
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteer Travel
- Cooking
- Enjoy participating in gym and sports for overall physical and mental well-being
- Enjoying the art of baking and pastry-making, experimenting with recipes
- working or engaging with kids or young adults
- Fashion and Style
- Learning new cooking techniques and expanding my culinary skills
- Engaging in food photography and sharing culinary creations on social media
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
Sophie Ballinger
Clifton Hill,VIC
Summary
Dynamic team member with proven skills in customer service and problem-solving. Adept at optimizing product availability and building positive relationships, contributing to enhanced customer satisfaction and team performance. Knowledge with working with children, young adults and customers as well as computer programs and technology. High level of education and organisation and eager to learn new skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Team Member
Kmart
Richmond, VIC
03.2023 - Current
- Worked in both the front of house assisting with customers, maintaining a clean and organised shop floor and serving customers. As well as in the back of house unloading trucks, opening pallets and boxes and organising incoming stock for efficient distribution of goods.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store layout standards.
- Operated cash register efficiently, processing sales transactions accurately and promptly.
- Collaborated with team members to restock inventory, optimizing product availability on the sales floor.
- Resolved customer complaints effectively, fostering positive relationships and improving satisfaction ratings.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
Student Art Teacher
Pip Dot Art Studio
Melbourne, VIC
01.2022 - 11.2022
- Developed engaging lesson plans and art projects to foster creativity and artistic skills in diverse student groups.
- worked with and supported children and adolescents to foster a sense of creativity and support.
- Utilized various art mediums and techniques to enhance students' understanding of artistic expression.
- Implemented classroom management strategies to maintain a positive and productive learning environment.
- Supported students in completing individual projects, encouraging self-expression and personal style.
- organised and collected payments from parents for student classes.
- Collaborated with staff to adapt curriculum based on student feedback and developmental needs.
- Developed strong relationships with parents and guardians, keeping them informed of student progress and involving them in school events related to the arts program.
- Implemented effective classroom management techniques including patients and organisation to maintain a focused learning environment while encouraging creativity and self-expression among students.
Volunteer
Big Group Hug
Melbourne, VIC
08.2022 - 10.2022
- Coordinated logistics for donation collection and distribution to community partners.
- Sorting and organising donations.
- Cleaning donations such as toys and shoes to go out to the community.
- Packing toiletry backs and emergency response boxes for people in need.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Ivanhoe Grammar School
Ivanhoe, VIC12.2025
BACHELOR OF NURSING/BACHELOR OF MIDWIFERY (D355) - Nursing Midwifery
Deakin University
Melbourne, VIC12.2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Leadership qualities
- Computer skills
- Heavy lifting
- Creativity and innovation
- Relationship building
- Working with Children and Young people
Certification
- Working with children's check
- Police check
- Driver's Licence
- Up to date vaccinations
Interests
Timeline
Team Member
Kmart
03.2023 - Current
Volunteer
Big Group Hug
08.2022 - 10.2022
Student Art Teacher
Pip Dot Art Studio
01.2022 - 11.2022
BACHELOR OF NURSING/BACHELOR OF MIDWIFERY (D355) - Nursing Midwifery
Deakin University
High School Diploma -
Ivanhoe Grammar School