Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Benyon

Townsville,QLD

Summary

Dedicated Veterinary Nurse with over 5 years experience at Greencross Vets, skilled in patient monitoring and compassionate care. Enhanced patient outcomes through effective surgical assistance and precise medical record-keeping. Recognised for exceptional communication and teamwork, contributing to a positive clinic environment while ensuring high standards of animal welfare and treatment.

Overview

11
11
years of professional experience

Work History

Veterinary Nurse

Greencross Vets
11.2019 - Current
  • Assisted in surgeries by preparing surgical rooms, sterilising equipment, and ensuring anaesthesia administration was safe and effective.
  • Upheld high standards of hygiene within the clinic.
  • Maintained accurate medical records for efficient patient care and treatment followup.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Ensured effective recovery after surgical procedures.
  • Provided exceptional customer service.
  • Improved patient care by providing compassionate nursing support.
  • Contributed to improved patient outcomes by participating in ongoing professional development and staying current on veterinary nursing best practices.
  • Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs and ultrasounds.
  • Educated pet owners on preventive healthcare measures.
  • Administered medications to animals in treatment and documented changes in condition.
  • Increased client satisfaction with timely communication regarding their pets health status and any necessary follow-up appointments.
  • Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
  • Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
  • Collected and prepared specimens for laboratory testing.
  • Performed dental cleanings using ultrasonic scaler.

Post Office Clerk

Australia Post
11.2014 - 11.2019
  • Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
  • Reduced wait times for customers by consistently maintaining a well-organized work area.
  • Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
  • Delivered exceptional customer service, resolving issues promptly and courteously.
  • Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
  • Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
  • Expedited parcel retrieval for customers using an organised storage system for easy access.
  • Prioritised time-sensitive materials such as express packages or overnight deliveries, guaranteeing on-time arrival at their destinations.

Education

Certificate 4 in Animal Studies - Veterinarian Nursing

AIRC
Townsville, QLD
09-2024

Skills

  • Patient monitoring
  • Wound management
  • Compassionate care
  • Diagnostic imaging
  • Pre and post operative care
  • Patient examination
  • Surgical assistance
  • Medical record-keeping
  • Laboratory testing
  • Intravenous catheter placement
  • Preventative care
  • Euthanasia assistance
  • Medication dispensing
  • Fluid therapy
  • Animal enrichment
  • Anaesthesia administration
  • Isolation protocols
  • Condition triage
  • Clear communication

Timeline

Veterinary Nurse

Greencross Vets
11.2019 - Current

Post Office Clerk

Australia Post
11.2014 - 11.2019

Certificate 4 in Animal Studies - Veterinarian Nursing

AIRC

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Sophie Benyon