Sophie Connolly
Rockhampton,QLD
Summary
I am committed hard working young person with strong work ethic in my chosen career path, I have a strong desire to succeed in any role I undertake. I have very high motivation to work which can be demonstrated by the fact that I’ve held two casual jobs. This shows I have high worth and I’m prepared to work all hours of the night and day experiences have also allowed me to develop strong time management and organisational skills, I believe that I have a lot to offer any employer. I am excited to develop my professional skills and look forward to discussing my application with you at an interview.
Overview
8
8
years of professional experience
Work History
Hospitality Worker
Humming Bird Cafe
Rockhampton, QLD
02.2021 - 03.2022
- Trained new staff on best practices in customer service, resulting in improved overall performance.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- This Cafe was in an art gallery which I also worked with the gallery.
- On Mondays I was FOH manger. There were private functions in the gallery and the cafe which I always worked late nights.
Pharmacy Assistant
Yepooon Day And Night Pharmacy
Yeppoon, QLD
12.2017 - 09.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Dispensing is to an S2/S3 items which led me to complete my certificate of S2/S3. One of my rules for a long time at the pharmacy was delivering scripts and medication to other pharmacies.
Hospitality Team Member
KFC Restaurant
Yeppoon, QLD
02.2014 - 11.2018
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Training of new staff members which made me step up to do open and close shifts. This job was through my schooling and also once I left school, I kept this job while also working other jobs.
Hair Salon Assistant
Hair Mekka Salon
Yeppoon, QLD
05.2015 - 11.2015
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Education
Year 12 -
Yeppoon State High School
Yeppoon, QLD01.2018
Skills
- Excellent communication skills
- Able to relate to people
- Friendly, helpful and patient
- Possess problem solving skills
- Cash handling skills
- Safe food preparation and handling skills
Timeline
Hospitality Worker
Humming Bird Cafe
02.2021 - 03.2022
Pharmacy Assistant
Yepooon Day And Night Pharmacy
12.2017 - 09.2020
Hair Salon Assistant
Hair Mekka Salon
05.2015 - 11.2015
Hospitality Team Member
KFC Restaurant
02.2014 - 11.2018
Year 12 -
Yeppoon State High School